Отель отличный, удобное расположение, до океана и набережной 5 минут. Фуд корт внизу на 1 этаже, много разного фастфуда, музыка до 12 ночи, так что спать не мешает. Номера огромные, есть кондиционер, холодильник, чайник, тостер, плита. Уборка каждый день. Приветливый персонал. Спасибо Вам за отличный отдых!
So good we are staying longer!
Apart from the obvious draw of the fantastic golf course onsite the hotel and spa are a real treasure. Breakfast is to a very high standard. Rooms are spacious but the real bonus is the spa and facilities. Unlike other hotels on the garden route with high costs and limited availability the range of treatments on offer is excellent, staff work hard to fit you in and they are very reasonably priced too.
Reception staff are very helpful and ensure you are aware of all the local walks and things to do.
I’d definitely stay again…. We are already staying longer than originally planned.
Нас тепло встретили, рассказали обо всех важных вещах и местах к посещению в округе. Выглядит как на фото, чисто. Кровать с подогревом! :) Бассейн конечно маловат, но это не так уж и важно.
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
We had a lovely 2 nights stay at this hotel. The room was spacious and clean. Not luxurious, but certainly very comfortable. The location is perfect, right next to the pier if you’re doing diving/boat trips. Right below are restaurants (including a Korean and Chinese one) and a massage parlor. The harbor view from the window is amazing, just as the pictures show. There is also free parking (contrary to what Trip shows) just in front of the hotel. Baboons roam the place and there was one which walked right outside our window. Highly recommend staying here!