インドネシア西ジャワ州の3つ星ホテル

When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin

サービスは良くて迅速で、警備員もフレンドリーです。スイミングプールの隣の部屋をとりました。部屋はかなり狭かったですが、残念ながら翌朝エアコンが漏れていましたが、大きな問題はありませんでした。冷たいエアコン、タオル、枕、香りのよいベッドシーツ。ディパティウクルの多くの郷土料理店に近い戦略的なロケーション

Stayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.

アプリには朝食なしと表示されていますが、朝食は含まれています。ケーブルテレビは 70 チャンネルあります。ヘアドライヤーはリクエストできます。エレベーター、寝室用スリッパ、ミネラルウォーター、シャンプーと石鹸、歯ブラシと歯磨き粉があります。ショッピング街に近く、新しくて巨大なショッピングモールまで徒歩 5 分です。

THE HOTEL WAS GOOD AND WE ENJOYED OUR TRIP WITH FRIENDS SERVICE AND FACILITIES WAS GOOD AND FOOD ALSO GOOD. WILL COME AGAIN .

設備: ホテルが古いのか、設備はまだ比較的老朽化しています。日当たりはとても良いですが、ブラインドが閉められないので、諦めるしかありません。 衛生面：ホテルのタオルは古くて黒っぽいので使い捨てのものに変えた方が良いかもしれません。 環境: バンドン駅からも遠くなく、どこに行くにもとても便利です。 サービス： サービスの態度は良いです。朝、マスクを着用せずに火山に行きました。フロントデスクにマスクを2つ入手するように依頼しました。彼らは非常に積極的に提供してくれました。 朝食：設備が古いので期待していませんでしたが、ビュッフェ式朝食がかなり充実しているとは思いませんでした。品質が良く、価格が安い。

コスパに比べてとても立派なホテルです。 鉄道駅にも近く、他の場所にも使いやすい 場所にあります。 スタッフはとてもフレンドリーです。

I am very impressed with this hotel. I stayed here for 5 nights. On the first day, I got a room which was affected by external noise that came from the outdoor HVAC system bay. Because of this, I requested for a room change and they fulfilled that request promptly. This is the only hotel that provided 4 bottles of mineral waters every day. Amazing! The breakfast was also amazing with so much selections from indonesian, western and asean foods. This hotel is also located on a shopping mall, thus, it is very convenient to buy anything and go to restaurants. Thanks Hotel Santika, your staff have done a good job! Please give them annual bonus…hehehe

バンドンに来るときはいつも Yello Hotel Paskal に泊まります。2 日目にハウスキーピング スタッフが飲料水のボトルとティーバッグを補充してくれませんでした。忘​​れていたのかもしれません。まあ、全体的には快適な滞在でした。

とても戦略的なロケーションで、バンドン駅、チバダックのフードストリート、ブラガからも近い。歩いてどこにでも行けます。ホテルも清潔で快適です。価値のある価格。