Stayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.
I am very impressed with this hotel. I stayed here for 5 nights. On the first day, I got a room which was affected by external noise that came from the outdoor HVAC system bay. Because of this, I requested for a room change and they fulfilled that request promptly.
This is the only hotel that provided 4 bottles of mineral waters every day. Amazing!
The breakfast was also amazing with so much selections from indonesian, western and asean foods.
This hotel is also located on a shopping mall, thus, it is very convenient to buy anything and go to restaurants.
Thanks Hotel Santika, your staff have done a good job! Please give them annual bonus…hehehe
ゲゲストStayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.
RRama HasaniReview: 3.5/5
My stay at was decent, though there were a few areas for improvement. The hotel is in a convenient location, close to public transport and local attractions, which made exploring the area easy. However, the surroundings were a bit noisy, and I could hear traffic from my room at night.
The staff were polite and helpful, but service could have been quicker, especially during check-in. It took longer than expected, and there was some confusion about my booking. Once sorted, the staff did their best to make up for the delay.
The room was clean but quite basic. The bed was comfortable enough, though the furniture and decor felt outdated. I also noticed that the bathroom needed better upkeep, with some worn fixtures that could use replacing.
The breakfast was okay, with a reasonable variety of options, though nothing stood out as particularly memorable. It would have been nice to see more fresh choices and better coffee.
The facilities, including the pool and gym, were functional but nothing special. The pool area could use more seating, and the gym equipment seemed a bit old.
In summary, it offers a fair experience for the price, but with a few upgrades and attention to detail, it could easily improve. It’s an acceptable option for short stays but may not meet expectations for a more luxurious experience.