I am very impressed with this hotel. I stayed here for 5 nights. On the first day, I got a room which was affected by external noise that came from the outdoor HVAC system bay. Because of this, I requested for a room change and they fulfilled that request promptly.
This is the only hotel that provided 4 bottles of mineral waters every day. Amazing!
The breakfast was also amazing with so much selections from indonesian, western and asean foods.
This hotel is also located on a shopping mall, thus, it is very convenient to buy anything and go to restaurants.
Thanks Hotel Santika, your staff have done a good job! Please give them annual bonus…hehehe
HhobistaycationFor the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam.
Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan.
Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel.
Semoga kedepannya lebih baik lagi, just want to share my experience.
Thank you.
RRama HasaniReview: 3.5/5
My stay at was decent, though there were a few areas for improvement. The hotel is in a convenient location, close to public transport and local attractions, which made exploring the area easy. However, the surroundings were a bit noisy, and I could hear traffic from my room at night.
The staff were polite and helpful, but service could have been quicker, especially during check-in. It took longer than expected, and there was some confusion about my booking. Once sorted, the staff did their best to make up for the delay.
The room was clean but quite basic. The bed was comfortable enough, though the furniture and decor felt outdated. I also noticed that the bathroom needed better upkeep, with some worn fixtures that could use replacing.
The breakfast was okay, with a reasonable variety of options, though nothing stood out as particularly memorable. It would have been nice to see more fresh choices and better coffee.
The facilities, including the pool and gym, were functional but nothing special. The pool area could use more seating, and the gym equipment seemed a bit old.
In summary, it offers a fair experience for the price, but with a few upgrades and attention to detail, it could easily improve. It’s an acceptable option for short stays but may not meet expectations for a more luxurious experience.
FFarananaGreat hotel value for money
Walking distance to Braga famous street and connected to a decent mall
Room very clean and comfortable for families
Got small play area, gym equipment, laundry and spa ( room service)
Very friendly and attentive staff
Easy check in and check out procedure