after 3pm there is no one manning the reception. if you arrive late due to your road trip having some delays, do not fret. call them using the TRIP app instead of your mobile (if you are a foreigner with a overseas service provider) to avoid roaming costs.
We had an issue with the book in, but all settled when we reached the professional service desk who was good with English and they guided us through the check in process.
A simple but clean hotel attached to the university hospital. Close to the public transit, not far from city centre and major tourist attractions. Good wifi, sound proof rooms and strong water pressure for showers.
Space was a bit tight but adequate for 1 night stay. Hotel provided parking pass as we drove there. That save us the parking fee after climbing up the Pulpit Rock.