Very clean comfortable hotel. Great price. Left before breakfast was available so no comment there. Coffee 24/7 though. Many great restaurants very close by. Had a great time and wonderful food at the Texas Roadhouse - a one minute drive up the road.
The hotel has the perfect location within the historic district of Philadelphia. Walking distance to the Independence Hall and National Constitution Center.
The hotel was great. It was two blocks walking from where I needed to be. When I checked in, I was texted a key code for the front door in my room. There was no staff at the hotel at all. Very strange. However, I love the hotel. The room was spacious, very well decorated, and everything was spotless. I’m surprised it is not staffed, but will probably stay again.
Wonderful hotel! The utilities are spotless clean!
Also, it's super close to the Smoketown airport. It's a great place to stay if you want to go planespotting.
The Smoketown airport is tiny, and you can get within meters of the runway.
AAudreyTFThe longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars.
WiFi and location are definitely 10/10 for me.
My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated.
The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds.
Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags.
The floors were visibly dirty and dusty like they haven’t been vacuumed in months.
The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it.
The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating.