ゲゲストWow this place is INCREDIBLE I have no idea how it doesn't have SO many more reviews. This ryokan has literally the sweetest people, absolutely beautiful onsens, and YUMMY food. The room itself is very spacious and has it's own private view into a garden, and it has it's own A/C unit you can use - it's also very clean and included a full set of teas and snacks. The shared outdoor and indoor onsens are absolutely gorgeous, and overlook mountains in the distance. I went to 10+ onsens in Japan and this was the best hands down - beautiful with those mountain views, and extremely clean. The food was also so delicious, and I felt stuffed after every breakfast and dinner. I super highly recommend this place!
ゲゲストThe staff is very earnest and helped with the luggage and all. They just recently renovated their room with brand new air con unit and new smart lighting with remote and while the exterior may not look dashing, it is very clean and comfortable inside the room. The shared bathroom is clean and often empty as well as they have a few of them.
ゲゲストThe place is far from the city so it’s actually pretty hard to access to this place. But the owner is really nice, she helped us with a lot of stuff, including with luggage transfer and taking us back to the train station. She also made us food because she’s worried we’re not eating enough and it’s cold.
On top of that, if you are planning to go snowboarding or skiing there is a shuttle bus near by that takes you to the Kawaba ski resort for free!
NNat_SThe location is perfect, right on the main square. But this ryokan doesn’t ready for foreign travelers, even Signboard only in Japanese. Workers doesn’t speak English also. And there is no kayseki dinner. In the room you’ll have matcha tea and beautiful tableware, traditional clothes. For breakfast you should choose time 7:30 or 8:30 and it’s so big (2 photo), but for me was very salty. There is two onsen - outside and inside on different floors.
ゲゲストBooked the Japanese style room with toilet. Shower room has to be shared on the 2nd floor. Room has no amenities at all. Basic hair dryer and hot flask are in the communal area. We had to set up the bed ourselves. Room was dusty and was freezing cold even tho there was heater from the air con on winter’s night. There’s instructions to learn how to kill the stink bugs. The hotel facilities are good but the overall experience wasn’t good.