Went to Louisville for soccer tournament. The location was great if you want to be in the heart of downtown. Was a little loud at night with the street car noise. The room itself was great no complaints. Breakfast was also good.
The gentleman that checked us in was very friendly and efficient and helpful. The remote was missing from our room, and I needed a bath chair and he was there with bothe within 5 or 10 minutes. The food is good. Very nice stay.
Nice hotel that presents well. It's not in a ”bad” part of town, per se, but it also felt a little more industrial around it than expected.
Doesn't have a distinct ”hotel smell” that's usually tied to chlorine or cleaners. Amenities were nice and the room was clean. Someone had pooped on the side of the pool when we had arrived, although that wasn't any fault of the hotel. It was promptly closed for the night and reopened the next morning. Staff was friendly and we can't say there were any real snags.
It was a little strange that we booked a room with a king bed and pull-out sofa bed for 4 people, yet upon arriving to the room, there wasn't any linen or pillows for the pull-out sofa. We had to ask for linen, and it was promptly delivered to our room, it just seemed off that we booked the room clearly for 4 people and didn't have the linen for it.
ゲゲストNice hotel that presents well. It's not in a ”bad” part of town, per se, but it also felt a little more industrial around it than expected.
Doesn't have a distinct ”hotel smell” that's usually tied to chlorine or cleaners. Amenities were nice and the room was clean. Someone had pooped on the side of the pool when we had arrived, although that wasn't any fault of the hotel. It was promptly closed for the night and reopened the next morning. Staff was friendly and we can't say there were any real snags.
It was a little strange that we booked a room with a king bed and pull-out sofa bed for 4 people, yet upon arriving to the room, there wasn't any linen or pillows for the pull-out sofa. We had to ask for linen, and it was promptly delivered to our room, it just seemed off that we booked the room clearly for 4 people and didn't have the linen for it.