The gentleman at the front desk was very kind, and the ladies who were cleaning in the morning were very friendly. The bed was very comfortable, and the air conditioning worked incredibly well - those were my two biggest wants. And the room was very quiet. I know there were guests on both sides of our room (we met in the hallway), but you never heard a sound from in the room.
That being said, there was a LOT of loose hair on the floor behind our bathroom door and on the sink counter, even on my pillow (thankfully I travel with a pillow from home to sleep directly on). The extra safety lock on the door was broken - it looked like the door had been forced open in the past. Finally, there was also a pill on the floor under my daughter's bed - a quick Google search said it was a rapid release Tylenol. While that wasn't a huge deal for us - my teen isn't going to pop random hotel floor pills - it might be a bigger deal for someone traveling with a young toddler.
In defense of the hotel, the front desk clerk asked me if the room was okay when I went to get ice right after we unloaded. I hadn't found any of those things yet, and I'm sure they would have tried to help us by either cleaning it or moving us. We were both exhausted and we're only staying one night, so we chose to just go to sleep.
Enjoyed my stay staff was nice even though I was accused of smoking and found untrue an apology was made overall really nice place to breakfast is great also
I didn't use the amenities. The breakfast was good. The room was cold until I figured out the heating system. The bed was very comfortable. The staff was professional, friendly, and helpful.
The New Victorian Inn worked well for our brief stay of just 2 nights. The room was large, the bed was comfortable, and the location is easy to find and close to lots of restaurants. The sink area was tiny but adequate, the bathroom is very compact as well but clean and stocked with plenty of towels. The complimentary soap and shampoo is by Dove (good choice!) The one weird oddity of the room was a metal panel around the base of the bed that made a huge ”gong” every time I ran into it. The breakfast buffet was served from 5-10 and includes eggs, sausage, biscuits, gravy, pancakes and waffles. There was also 4 kinds of cereal, fresh fruit, yogurt, and a decent coffee. My husband did not like the scrambled eggs, but he is very picky.