I love IHG hotel. The price is good and amenities are much better than many motels. The front desk was friendly and the breakfast was awesome. We went to Leavenworth for Christmas but the price of hotels in Leavenworth was crazy. Wenatchee will be a good place to consider.
Pet friendly, full size refrigerator which was nice compared to the those little ones enjoy the large room. Will keep us coming back every time thanks for the great stay
Front desk staff are very nice and friendly. The room quite nice and clean but the size slightly small. Maybe next time to booked bigger room size. Regarding the breakfast is quite nice but all are premade the food sometimes are cold and hoping one day they have junior cook to cook the simple food such as fly eggs and omelet. Hotel location are very good and easy to go out to shopping mall.
Best motel we’ve been to these few years and great price for Seattle visit. Very clean, has A/C, clean linens/ towels which smell good, and hot shower with good water pressure. Kitchen has all the basics we need with a microwave, coffee maker and a good size fridge with separate freezer compartment. The motel is gated using a code to get in so I did feel safe. It’s a renovated motel so the bath room does have musty smell and mild water leakage. Thank you for all the efforts to provide a clean and comfortable room for our stay.
AAbhishekRajaGood for family stay. Had stayed for the night so didn’t get chance to use the pool. The facility seems to be amazing, will try next time in
MMylene WWe booked it for a fun convention. I was disappointed right off the bat. I put both my husband's name and mine on the prepay reservation. They insisted that my husband had to come in to show photo ID so they could confirm it really was us. The kitchenette had no towels or anything to wash with. They said they don't have kitchen towels or cloths. We booked 3 nights, they gave us 2 washcloths, 2 hand towels and 2 bath towels. They said they had a towel shortage. Brought our garbage to the front desk because we didn't know what else to do so they said, put it outside your door and give us a call about it being there. Although, there was no replacement bags in the room. When I went to take a shower, I learned that we had 2 hotel type conditioner bottles and 2 lotion bottles. No shampoo. We only got one mini bar of soap so I used it to wash my hair. The heater in our room didn't work right either. It was either blowing cold or hot when set on Auto. We did try several settings. We froze the first night. Cooked to death second night. Third night just cold but not freezing. I heard the restaurant isn't open yet. I could see things were being worked on but they also seem to have a lack of staff. I don't feel the cost was appropriate for the level of care. I did find 2 of the staff that really did seem to care. One stuck up woman and then lazy ones. Notice the unclean porch. The tore up base of front door.
SStuNaomiThis hotel is not in the best location a lot of undesirables and drug ******* in the area
The front door looked like someone had tried to kick it down at some point
No large towels were provided only hand towel size .
Lots of hairs in bed
Toilet did not flush properly
Bed was comfortable, fridge and microwave provided were both clean
Wifi worked ok and lady on reception was nice .
匿匿名ユーザーThere were other cheaper hotels I could have chosen but this one had free breakfast on Christmas morning so that was what got my attention.
When I arrived at my room, it was very cold. The fan was set for AC. And on Christmas Eve, we didn't need cold air.
This was the first domino that made a series of unfortunate events:
I tried to set the fan to heat but it looks like it is set only for AC or fan (blowing cold air). We were just too tired to call the front desk to request a different room. My girlfriend then took a shower with super hot water. She didn't turn on the fan in the bathroom or close the door as she wanted our room to heat up. The vapor got soooooo thick in the room that it set off the fire alarm.
I jumped on the bed looking for the reset button but I cut my finger in the process. There was no silence or reset button.
I called the office right away when the alarm turned off and explained the situation.
I feel sorry for the few guests that stayed that night.
The hotel is in excellent condition, one of the best maintained in Yakima.
I just wanted to add that we people do goofy things and what we did was goofy. I know we would not have set the alarm off if the air fan could be arranged from AC to hot air given that it is December and we don't need AC in the room, just a thought.