No toothbrush or toothpaste given, however, they have a 24/7 virtual live chat which are able to be assist on most matters. if unable, they try their very best to accommodate or source for replacement, such as a broken shower curtain. Basic facilities, they have a common lounge which has a fridge and freezer and microwave oven which is accessible from 6 am to 10pm. Very clean place.
1. The bed is not comfy.
2. Very basic furniture and utensils.
3. Passed whole week without TV as no one gave us TV remote. The stove was given connection after repeated email next day.
4. Check in and checkout was smooth. Owner was very prompt in replying email from remote location.
5. The location was very convenient and beside big grocery shop.
Good, safe location.
Room and bathroom were fine, although an entire dresser was missing from the room and everything was situated on top of the fridge.
The lady at the front desk was very friendly and allowed me to leave my bag prior to checking in. The guy at the night desk didn't bother to say hi back though.
The room was clean and cosy. High ceilings, large kitchen with all you need, comfortable bed and 2 fireplaces. Also location is great! 5 mins from Snow Summit ski resort and 5 mins from lake.