I am very impressed with the hotel. The room is clean and tidy, the bed and pillow is comfortable to sleep in. The hotel provided activities for us to enjoy and understand the local culture which I find it very useful and we enjoy very much. The breakfast is good and with lots of varieties. The food is tasty and fresh. We had dinner in the restaurant, and we enjoy every bit of it. I will surely recommend this hotel to my friends if they visit Lhasa.
JjshoggWe stayed at the Shangri-la after a week of being in Tibet. It was a nice change from the more Chinese style hotels we had stayed in and was ideal for the night before our flight out. The rooms are great and we booked one with a bath. The shower was very powerful and hot. The breakfast buffet was, by Chinese standards, decent for western options and the evening buffer was good for approx 200rmb/person if you're in need of more western options.
The big plus for me was the gym. Decent by most hotel standards and had a good mix of resistance machines, cardio and free weights (mainly dumbbells of up to 20kg plus a pair of 27.5kg). The only thing missing from the gym really is a squat rack but otherwise very good. Would stay again.
YYulia.小妍Unexpectedly high value stay. Nice big clean rooms, wonderful comfortable bed, great hot shower, excellent oxygen system, humidifier, and above all, staff. Xiao Li and Dorgee stood out, but everyone was always helpful and friendly.
Breakfast is phenomenal, surpassed that of the 5-star hotels I stayed before arriving here.
Onsite cafe, while pricey, prepared excellent fresh meals.
Location was also good - facing the river, along which is a nice pedestrian path for few kilometers.
I loved my stay and recommend this hotel to anyone.
FFongThere’s room for improvement for the check in service. I provide my personal id card for check in but the customer service requested me the booking number which I find it ridiculous. The hotel was booked under my name and they supposed could have checked my booking right away. The customer service replied that it was relatively troublesome if only id is provided. I am clueless as to the standard of customer service provided by this 5 stars hotel. The rest of my stay is pleasant.
HHueyShan YapI am very impressed with the hotel. The room is clean and tidy, the bed and pillow is comfortable to sleep in. The hotel provided activities for us to enjoy and understand the local culture which I find it very useful and we enjoy very much. The breakfast is good and with lots of varieties. The food is tasty and fresh. We had dinner in the restaurant, and we enjoy every bit of it. I will surely recommend this hotel to my friends if they visit Lhasa.