We arrived for one night after a long day. We were tired and room had to be changed due to at end first floor near road.
Entertainment kept us up but did end by 11 pm
Food was not great since we don’t like ioriental.
Breakfast was ok but all good cold.
Reservation was all inclusive
Invoice said dinner Feb 10
Breakfast and lunch Feb 11.
We missed lunch due to check out at 1 pm. Should not be on ********* invoice that way
Sorry wouldn’t advise others of this place or come back
Muy buena atención y ubicación, pero las instalaciones ya están algo viejas y los espacios son incómodos, huele a humedad y en mi habitación había una cucaracha en el baño. Hay que bajar muchas escaleras para la playa, no es recomendable si vas con personas mayores.
A very nice hotel with an awesome price value ratio. They also have a free shuttle every 30 minutes to their own beach club with a great restaurant and a very beautiful beach. Well come back for sure.
Good location for ADO bus terminal but a long way from the best beach areas (10 mins walk to access the beach due to the river running along and in front of the hostel so you have to walk up on to the main road and cross the estuary and back down to the beach, 45 mins walk to La Punta area along to the other end of the beach)
Very friendly staff all around and most can speak a little English so language has not been a problem. Room is nice and big with big comfy bed. However I did find the walls/doors not very sound proof. If you had a very loud talking neighbor, you can hear the conversation clearly. I find the food and drinks just fine unlike some of the reviews. Typical all inclusive food fanfare. Remeber, this is not Michelin or 5 star resort, so adjust expectation accordingly. There are nightly shows at the sister hotel 6 mins walk away. Again adjust expectations accordingly and you'll have a good time
On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
HHugh057On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
ゲゲストWe arrived for one night after a long day. We were tired and room had to be changed due to at end first floor near road.
Entertainment kept us up but did end by 11 pm
Food was not great since we don’t like ioriental.
Breakfast was ok but all good cold.
Reservation was all inclusive
Invoice said dinner Feb 10
Breakfast and lunch Feb 11.
We missed lunch due to check out at 1 pm. Should not be on ********* invoice that way
Sorry wouldn’t advise others of this place or come back
JJmsudSuperbe Hotel de charme, intime, fleurie, très bien placé et très bien tenue …
Un de nos meilleurs hôtels à ce jour pour nous dans cette catégorie de petits hôtel.
Si vous allez à Puerto Escondido, .. nous vous le conseillons vivement…
Pour plus de luminosité, privilégiez les chambres et suites du premier et deuxième étage
ゲゲストNos encantó la experiencia, las cabañas limpias, lindas, románticas.. La calidad del colchón y las sábanas, muy buena. La atención de las chicas te hace sentir en casa, súper atentas y nos dieron recomendaciones para visitar hermosas playas cercanas. Estaba preocupada pues pensaba que estaban muy retiradas, pero nada que ver, es muy fácil llegar. Sin duda volveremos. Gracias por sus atenciones.
BBeentheredonethatThat‘s a very very nice hotel! The rooms and the service are outstanding! It combines everything you need for an unbelievable stay in Puerto Escondido! When we go to P.E. We simply have to stay there! See you again soon my dear Hotel Santa Fe.
GGernieA very nice hotel with an awesome price value ratio. They also have a free shuttle every 30 minutes to their own beach club with a great restaurant and a very beautiful beach. Well come back for sure.