The hotel was fabulous. It was clean, convenient and the casino was a lot of fun. It was great being right on the boardwalk near the ocean. The staff was great and very accommodating. Would definitely recommend this hotel.
Great over all. We used self check in and out because the check in line was too long. And we had to figure out the parking/ luggage situation on our own. Bit challenge but once figured out it was easy.
This hotel is the best in Atlantic City. Champion location, spectacular viewing outdoor place, New, the standard room is spacious, clean and up to date design. Staff is friendly and in term of service Everything is good. Only things is lack of room amenities like tooth brush, tooth paste and also slipper since this is a resort next to beach side.
LLB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
ゲゲストI didn’t like the room because it was a conjoining and the other guest next to mine was very loud all night. Didn’t get any sleep. And also when I opened the closet it was a roach in there I killed it.
ゲゲストVery nice, very clean updated room. We were in room 301- so no view or balcony- but you could step outside and walk around and look at the water (which is across the street)-BUT people do walk by the front of your room, in front of the sliding glass doors, so if you don't want that, book room with a view- they have balconies and you cannot walk in front of them.Check in was a breeze and Diane was very efficient and informative. We only stayed 1 night, but chose not to go to the pool because we came on a Sunday, thinking it would be quiet and chill. The bar is right next to the heated pool and there was a band, so it was not quiet- nothing wrong with it- just not what we were looking for. Beach was gorgeous. They have a jitney that takes you to town and towels available that you can also take to the beach. Keurig, microwave and mini-fridge in each room as well as a safe and robes. Well-lit at night and felt safe walking to my room solo. AC worked wonderfully - I should have brought an extra blanket. Water pressure was a little weak but doable.
Only negatives- beds were pretty soft and the pillows were terrible- bring your own.
CCarrie WilcoxThe hotel was fabulous. It was clean, convenient and the casino was a lot of fun. It was great being right on the boardwalk near the ocean. The staff was great and very accommodating. Would definitely recommend this hotel.
ゲゲストWas the worst experience I’ve ever had at a hotel. They were working directly under our room at 8am on a sunday. Hammering and power tools and then the fire alarm went off and was told by the people in the hallway we had to evacuate. Was just a horrible morning. Consumers appreciate the fact that you want to improve your facility but please be mindful of your guests staying there especially on a weekend. The reason why we even stayed over night was to have a good nights rest after along Saturday evening. So it really was horrible to be woken up to banging and power tools when all I wanted was a good nights rest.