Service in the lobby was good. Service for the room needs to improve. I was gone from room from early morning to about 3 pm and nobody went in to clean restroom or to give us clean towels. However, I still recommend this hotel. You can’t bid the ocean view I got.
Dieses Hotel erfüllt in keiner Weise die Erwartungen der Gäste, den Marriott Standard oder die Bewertungen.
Die Flure und der Frühstücksraum sind ungepflegt, die Dusche war kalt, Klima im unteren Flurbereich war ausgeschaltet oder ausgefallen, Frühstück maximal Days Inn Standard (Ei, Toast Würstchen, verdünnter Apfelsaft - das wars).
Es war zwar günstig, ich empfehle etwas mehr zu bezahlen und eines der Nachbarhotels zu wählen!
Location was perfect. Facilities other than the room were not used. Service was not good . No regular coffee in the room, no shampoo in the room, no water provided on check-in. Maid came and emptied the trash, changed he bed, and left clean towels, but still did not leave coffee, or shampoo. I did not feel like I was staying in a quality hotel. My husband said we would have gotten better service at a Motel 6. We stayed at this same hotel one month prior and it was perfect. when I complained I was told my last stay was on the executive floors with better amenities . I booked the same type room as before and was not aware the floor level made a difference in better amenities. They also added a resort fee of $20 per night. That was also a change from the month before, and not addressed until check in. We did not use any of those resort fee amenities , so feel we were taken advantage. I have paid these fees at Holiday Inn, but it was only $8. a day not $20.
The hotel room is big. The location is excellent with its own beach access. The breakfast was nice. The parking is free. The breakfast attendant ( the gentleman) was very welcoming and enthusiastic. He made waffles for us.
We only stayed for one night. Overall, for what we paid for a night, we enjoyed our time at the hotel and at the beach.