An old hotel with old style of rooms but managed quite well. Location is close to downtown, near a lot of restaurants. They gave us a really good wifi connection. Bed was quite small for 2 persons.
This may be one of the finest hotels we experienced during our travels in the USA. The staff were exceptionally friendly, starting from the moment we entered the hotel. Ms. Stephanie, we are incredibly grateful for your kind assistance and understanding. They recognized how exhausted we were from our adventures at the remarkable Sturgis Motorcycle Rally, so they expedited our check-in process and provided us with various resources to help us regain our energy. They truly paid attention to our needs and responded swiftly. We sincerely appreciate that. The room is clean and cozy, and the view from the 23rd floor is fantastic. The food is excellent. The Harley-Davidson Museum is located just about a mile from the hotel, and we were able to reach many fascinating places within walking distance. The city view is breathtaking. We hope to return to Milwaukee someday, and if we do, we will certainly choose The Pfister Hotel again. Thank you very much!
Older building, but nice rooms, clean, friendly staff, pillows were excellent, not flat pancakes. I liked that they gave you a generous amount of wash cloths & towels (even though they were rough) All the towels felt like the mat you put on the floor by the shower. The bed was very comfy. Clean sheets and good comforter. Carpet was clean. Come with your own beverages. Water was $3 in the room. All around 7.5 hotel. Nice location I would definitely recommend!
LLuvmarleyThis is my second time to stay here. I have a service dog who is an ESA, which I had informed the hotel of when I made the booking. I had stayed there the previous weekend and when I checked in, there weren’t any issues with any of the staff with my having an ESA staying there. I only had an incident with the night manager who complained about the dog being in the hotel. This is when I was on the way to eat at the restaurant. The host & the server had no issues with the dog being there and they commented that she was actually more behaved than many small children that come the food was amazing btw. I twice had the dog near me as well in the pool area tethered while I was swimming & while I was in the hot tub & there were no issues with the staff then. However, the next time I stayed, they would not let me have the dog with me in the pool area tethered. They then ended up kicking me out of the hotel as I would not leave the pool as I felt this to be unjust as the dog wasn’t bothering anyone. Also, she cannot be in the room by herself as she will cry & bark which would bother our neighbors. I also will not leave her in the car. Basically because of my ESA dog-a Pomski of 14lbs, I was kicked out of the hotel at 10:30 at night escorted by 3 policemen on a Saturday with nowhere to stay. I had to sleep on my friends couch for a few hours, and find another place to stay the next day which excepted my ESA dog without any issues. I will not be staying at this resort again because of this horrific experience.
TTaylorMy husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.
ゲゲストOur stay was short because we were just in town for a wedding, but you get what you pay for. Especially for only 62$ a night. It was decent cleanliness, i mainly marked it down because we found and killed 3 bugs, which bugs are like my worst enemy. We checked for bed bugs, there weren’t any. we also marked it down because of the little smell that wasn’t quite right and on one of the bed sheets there was a brown stain. a tip for the staff if they are reading this, the plug in wall scent thing needs to go upright, you put it upside down and it leaked all over the nightstand! Also to maybe even the owner, bug traps are so cheap, just some sticky ones behind the fridge and dressers would do you wonders. It would prevent from your customers having to see the bugs as well as having to kill them. The amenities are marked low because the pool was closed, and the restaurant that’s attached seems to not be in business. there was no signs that we could see saying that the business was closed but it looked that way.
The location is good, 10 minutes away from downtown! it’s a little bit of a rural area but it worked well for us as the wedding venue was only 10 minutes away.
So any future customers, if you are expecting a holiday inn or better, you aren’t gonna get it! This feels more like a mix between motel 6 and a super 8. Lower your expectations if you come here. it’s a doable place for a cheap stay.
ゲゲストI wasn’t told at checkout that I needed to change color of our wristband bands and we were in the pools for 4 hours before it was noticed. I had a 5 year old I was watching in the lazy river when life guard watching lazy river told me I needed to leave. I’m trying to explain I was told I could stay as long as I wanted, plus yell for the 5 year old and I told the guy I would go up to front desk. On my way up I ran into Jackson manager of the lifeguards. Very nice young man. He heard me tease my niece we were rule breakers. I early thanked him and his staff for all their hard work. He asked if he could help. I explained I had no idea I had to change color of wrist band and it’s my first time here. I had already checked out and I hoped it wasn’t too late. He assured me there would be no issues. I went to front desk and stood in a long line. Jackson came upstairs for something saw me in line and got my wrist bands so I didn’t have to wait. What a wonderful experience! Jackson is awesome! He truly cares about the customer experience! Thanks Jackson!
Earlier I took my niece to gift shop, she found a little Ty beanie purse. The strap had metal links on it but it was broken. The manager actually offered to replace it with something else but my niece had her heart set on that and it was last one. This manager fixed it good as new!! Top notch service by these two men!
ゲゲストNo frills hotel, meets the basic needs.
First night walking on the carpet in our room barefoot & the carpet seemed damp, like maybe they steam cleaned it. I used the pull out couch for my 5 year old, when setting it up I noticed a heavily wet spot in the carpet by the mini fridge, the pullout is fine for kids that can sleep on anything but I found it too thin to even comfortably sit on.
By morning the wet spot by the fridge was even bigger, we informed the front desk & they said they'd let maintenance know to go up to check, to our knowledge they never did.
The pool was nice & luke warm at all times, they use salt water which is nicer than the chemical smell of chlorine.
The included breakfast buffet is ok. The waffle maker is always a hit with kids. We recommend skipping the eggs and sausage, they gave us tummy troubles. Coffee was awful according to my husband & tea provided is just plain Lipton.
Location right off the expressway is great, travel to downtown events was less than 15 minutes away. Plenty of stores & restaurants nearby.
For a fully booked weekend stay it was very quiet.
We would consider going here again for the price, pool & location.
ゲゲストMy adult son and I had to travel up to Rhinelander on the weekend for a funeral. There was also a sports convention going on , so all the hotels were pretty pricey including Cobblestone. Once I got over the price shock, we enjoyed the hotel very much. It was new, so clean, and beds were very comfortable. We had a room that had 2 queen beds, plus another area with a sectional sofa and another tv. I think any group with small children would have loved that room and the tv channels catered to kids! We didn't understand how the tv remote worked, so when I called the front desk a very pleasant young woman came up and showed us how it worked. Although that was wonderful, I think printed instructions by the tv would have worked and saved them some time! The breakfast was good....powdered scrambled eggs, but lots of other voices to go with it. There was a family restaurant right next door, but was only open for breakfast and lunch. I would definitely stay there again!