Hotel wouldn't honor the breakfast that was paid for during booking, even though it was clearly on the receipt. Also, the thermostat in the room wasn't working, stayed on 80 degrees the whole time.
ゲゲストI booked an overnight reservation for my husband's birthday celebration. The entire experience was unique and simply outstanding in every way! We were made to feel VERY SPECIAL by each and every staff member with whom we engaged. We were CONTINUALLY welcomed throughout the stay from the person who opened the car door and greeted us by name to the very knowledgeable concierges, the room service staff, the culinary staff, the bellman, the driver, Lottie Dottie and EVERYBODY! The hotel was very clean and beautifully adorned with pictures, books, furniture, plants and artifacts that told the story of the hotel. This includes the very accommodating bedroom with a comfortable canopy bed and a pristine, spacious and updated bathroom. One could ALWAYS count on soul-stirring music playing in the background of every public space. Each tune moved us to murmur the lyrics regardless of where we were and what we were doing. Ever had a snack attack? No worries! The room was well stocked with a variety of goodies and beverages to soothe those evening urges. And, finally, let me praise the food selections offered to us at teatime and breakfast. Homemade jam, almond butter, muffins, oat flapjacks, chicken sausage, eggs, and more! This was quite an awesome getaway! And, yes, we would do it all over again!
ゲゲストWell after paying close to $500 for an overnight stay, one would assume that the internet and television would work. No it didn't. A huge disappointment on my 20th wedding anniversary. At the very least a discounted night stay would have been appropriate since all of what I was paying for was not received.
ゲゲストOur second stay in College Park and at The Hotel at UMD - great service and friendly and helpful staff, a great place to stay when exploring DC and within easy reach of the Metro
ゲゲストHotel wouldn't honor the breakfast that was paid for during booking, even though it was clearly on the receipt. Also, the thermostat in the room wasn't working, stayed on 80 degrees the whole time.