We had a delightful stay in this hotel. The room were spacious and clean and the location was convenient. Especially the service was outstanding . Special thanks to Du and Zhao and also Bao for helping us to enhance our stay in the Hailar region . They stepped up from usual customer service to help us arrange bookings and local tips of the city .
We also enjoyed the interaction with the housekeepers who were really attentive .
Overall we would recommend this hotel to every foreigner. Thank you very much.
ゲゲストFirst impression of the hotel was good. We stayed at 25th floor, So that the room is bigger than others.
The reason we choose this hotel because It has a swimming pool. So, after checking in, I went to check the pool. I was shocked to see so many people there. It turned out there was a swimming lesson with 6 instructors and twenty something students. The lesson is running from 9am to 8.30pm. ( pool is closed at 9.30 and only 4 line.) I was very disappointed, therefore I called the duty manager and told him the issue. Soon after, the front seat manager Mr Li came to my room with apologetic attitude. Even though he couldn't resolved the issue, we felt that it was out of his hand. Food at fifth floor was so so. Breakfast has a lot of room to improve. If you want to relax in the pool. Don't go there. Otherwise it is a good choice to have a peaceful sleep.
HHakisamaFrom the moment we arrived, our stay was truly exceptional. What stood out immediately was the staff—every single person we encountered, from the front desk team to the housekeeping crew, was genuinely friendly, professional, and went above and beyond to make us feel welcome.
The breakfast was, without a doubt, a major highlight. It was far beyond typical hotel fare—everything was fresh, beautifully presented, and incredibly tasty. They offered a wide variety of options, including fresh fruit, inner Mongolian buuz, Mongolian milk tea and made-to-order hot dishes. It was the perfect, delicious start to every morning. Our room was spacious, spotlessly clean, and the bed was wonderfully comfortable, ensuring we had a peaceful night's sleep. This hotel offers amazing value and service, and we can't wait to return!