ギリシャクレタ島の5つ星ホテル

We stayed here for 4 nights. I had booked a sea view room, but they said it was upgraded to a room with a jacuzzi. While the jacuzzi was nice and relaxing, the sea view was quite limited, which was a bit disappointing. The property is located in a remote and peaceful part of the island. It has excellent internet access and a decent outdoor gym. Since it is right by the sea, you can enjoy walking or running along the coast to the nearest town, Mavrikianon. One important thing to mention is that the property does not have direct access to the sea. To swim, you need to go to either Plaka Beach, which requires a minimum spend of €40 per person to use the sunbeds, or to Mavrikianon Beach, which is much more affordable at €5 per person for the entire day. Mavrikianon Beach is very pleasant and close to markets where you can buy drinks. There are also some good food and drink spots nearby, such as Rudi’s Bar, a British-style pub, and Porto Rino, which serves great pizzas. Make sure to skip Nico’s Fish Tavern and try the Ferryman instead — you won’t regret it. What we found most frustrating was the lack of mosquito screens on the windows. Sleeping with the windows open was not really an option, even though the natural breeze was wonderful. Our room had air conditioning, but we tend to get sick sleeping with it on. There was a ceiling fan as well, but it is a shame to miss out on the fresh air simply because of a missing screen. The breakfast was also a disappointment. There were very few options, the coffee was not good, and the omelettes were overcooked. The most inconvenient part of our stay was the parking system. You have to check in and out with security every time, which felt excessive and time-consuming. It gave the impression of entering a high-security zone, not a relaxing holiday resort. Overall, it was a good experience with some nice features, but for the price, it lacks comfort and convenience in a few key areas. .

It was not peak season, maybe because of that staffs were not so prepared. I waited long time for the pick up from the reception to the hotel room, same for when I tried to ask for an umbrella and other information. Staffs seemed always busy talking on the phone or with each other. My door had some problems , you need some skills to open it, the shuttle bus driver spent five minutes opening it. Staffs in the restaurants were friendly, fairly speaking, the buffet restaurant was quite nice, catering diverse and delicious food. The seafood restaurant served a set menu, for which I held high expectations since I was only allowed to replace one buffet dinner for a la cart restaurant. Food itself was fair, albeit overseasoned( to me was too salty), and two or three dishes will be served at the same time and honestly they were not even hot. Room service was very efficient and the room was always clean. Private pool was nice, thought it was cold and windy now. So check the weather before going, sunny days and rainy ones are totally different experience. Hotel beach was beautiful, but again, I didn’t get my Paloma cocktail after waiting for half an hour. They provided interesting shows in the evening , I pitifully missed it but you need to have a look, performer are quite passionate. And about transportation, you can choose either hotel’s pickup that is expensive but convenient, or the local bus ( i chose KTEL, it’s very comfortable but please check the timetable on the website). This place is distant to everywhere, you can use a nearby supermarket that has everything at a fair price. If possible, you’d better rent a car, which could significantly improve your experience . I didn’t enjoy myself this time, somehow because of my personal affairs, hopefully you have a good time there!

My stay at The Royal Senses Hotel in Crete was truly exceptional. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel right at home. The hotel itself is beautifully designed, combining modern luxury with traditional Cretan touches that create a tranquil and inviting atmosphere. The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay. Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch. The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front. The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions. Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete. This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.

私はホテルからもっと待っていました...写真はホテルが提供するものを正確に示していないと思います...特にプール... 彼氏と私はとても悪い状況に陥っています。 サントリーニ島へのツアーに行きましたが、帰り道にフェリーボートが遅れました。私たちのガイドはホテルに電話して、私たちのために遅い夕食を求め、ホテルは彼らが提供すると言いました。 私たちがホテルに到着したとき、彼らは私たちの食べ物を部屋のドアの近くに床に置いたのを見ました。 私は間違っていました(私は推測します)私は「私の部屋を構成します」と言うことをしたいのですが、私は間違った側を選び、「邪魔しないでください」とそこに置きました。 しかし、私たちのガイドが私たちがサントリーニ島にいると言ってホテルに電話した場合、もちろん彼らは部屋に入って冷蔵庫に食べ物を入れるか、バーに保管することができます... 私は降りて、レセプションの男と話をして、私がここに添付した写真を見せました。彼は私に答えました。それは私の間違いでした。ドアに「邪魔しないでください」を置き、彼は私たちのために何もすることができませんでした。床にいた食べ物😱😡。言い訳は無い 翌日、私はマネージャーと話をしました、そして、彼女は私たちに謝罪し、昼食のバウチャーをくれました。 謝ったけど この状況を忘れないで...

I have to say my experience at Acro Suites fell below my expectations. The overall experience, apart from the hotel itself, was nowhere near what I would consider a true 5-star experience. It is a beautiful property and definitely a perfect spot for an Instagram post, but beyond the aesthetics, the actual experience was lacking. The F&B offering was below average, and the room service/housekeeping standards were disappointing. The room cleaning was not carried out properly — empty glasses and wine bottles from the first day were still left in our room until the day we checked out. My partner also had a fall at the resort due to poor lighting at night. What was most disappointing was that no duty manager followed up or checked in with us afterwards to see how his recovery was going. For a 5-star resort, I expected a much higher level of attention to detail, service, and genuine care for guests. Unfortunately, the experience did not meet the standards expected from a luxury property.

Overall, you will not be disappointed at this hotel with anything. As for improvements, there could be fountains to wash off the sand off the feet which is commonly seen normally but wasn’t available here with a long beach. The staff are always greeting us with a simile! It’s super duper busy so things get a bit hectic. When we first checked it, a member of staff was a little impatient with some questions…the food is so abundant. In fact, too much but with kids, it’s convenient. Good clientele- everyone minds their own business, trying to relax. Some more signage could help around the hotel as it’s massive..Finally, the second room in the family room has sofas instead of beds which are not comfortable. They can have options with two proper bedrooms because with growing kids, they don’t want to be squeezed and uncomfortable on holiday. Thanks to everyone who helpedus to make sure we can have a good time on holiday!

ホテルはとても良く、環境は美しく、独自のビーチがあり、ビーチに横になって海を聞き、ウェイターが水をくれます。サービスも良いです。私たちは4人で、エキストラベッドを与え、畳の上にキルトを敷きました。これは非常に思慮深いことです。

スタッフ全員が素晴らしかった。とてもフレンドリーで親切。彼らは私たちの家族のように私たちの世話をしました。特にビーチバーのスタッフは #1 でした。私たちはたくさんの友人のグループと一緒にいましたが、彼らはとても気配りがあり、私たちの経験にたくさんの笑いと楽しみを加えました。私はこのホテルを強くお勧めします。

This was one of many hotels we looked at but after so many positive reviews about the hotel and the staff it was a no brainer to book and we weren’t disappointed. The staff go out of their way to help you always with a friendly smile. The hotel is clean and adults only makes it a bonus. It’s a 10 second walk from the beach front. The beach is a cove never over crowded and the water is crystal clear and shallow for a long way. Plenty of little shops and places to eat out in this little village. Breakfast in the hotel was good, tasty. Not spoilt for choice but plenty for whatever your tastes. Pool area is great always get a bed. But we mostly went to the beach. There’s a car hire place nearby and a trip to Chania Old Town is an absolute must do. Would come back here again for sure and to this lovely hotel. Highly recommend it.