フィリピンダバオ地方の5つ星ホテル

素晴らしい場所でした。家族連れに最適です。リビングエリア付きのキングサイズの部屋を予約しました。ミニキッチンと洗濯エリアも付いています。シャワールームは広く、タブも付いています。リビングのテレビは受信状態が悪いのですが、寝室にもう1台テレビがありました。サービス技術者もテレビをチェックしに来てくれ、新しいテレビに交換してくれると言ってくれました。 朝食ビュッフェも美味しく、さまざまな料理から選ぶことができます。

I had a wonderful stay at this hotel! From the moment I arrived, the staff were welcoming, attentive, and always ready to help with anything I needed. The room was clean, spacious, and beautifully designed, with comfortable bedding and all the amenities I could ask for. I especially appreciated the attention to detail in maintaining cleanliness throughout the property. Overall, my experience was excellent, and I would definitely stay here again!

Disappointing Family Stay Despite Beautiful Resort This was our first time staying at Dusit Thani Plantation, and unfortunately, it may also be our last. While the resort itself is beautiful, with excellent amenities and friendly staff, the overall service and experience were very disappointing. Check-in: We had to wait an extra hour before our room was ready. This was very difficult as we were traveling with two babies who were already tired and needed to rest. Food: Dining was one of the biggest letdowns. We expected high prices, but unfortunately, the quality did not match. During breakfast, the ham served was spoiled, yet instead of apologizing, the staff insisted that the smell was just “because of spices.” I pointed out it tasted sour, but the head chef defended it after tasting himself. Other food items were bland, and our T-bone steak, ordered medium well, came out completely well-done. Room: The room itself was cozy, but our sleep was disturbed by noises coming from the ceiling at night—sounding like cats or rats. Service: Staff were polite but very slow and unorganized. I had to ask multiple times for our bags to be delivered, and in the end, I had to walk all the way to reception to collect them myself. Transportation carts were too few to accommodate guests, and the overall check-in experience was the worst we’ve had—no welcome drinks were provided even though they were supposed to be included. In summary, Dusit Thani Plantation offers a beautiful environment and facilities, but service, food quality, and guest handling fell far short of expectations. For the price paid, we expected a smooth and relaxing family getaway, but instead, it turned into a stressful experience.