PPriscilla CroixThis is a really cute hotel in a more residential neighborhood. The building itself is very well designed and decorated. It holds historic value and can be rented for parties and weddings. There is no restaurant on site except for the bar and room service. If you walk about 20 minutes you will be able to find food. We had the room service breakfast which was honestly mediocre and not worth the price, but at the same time it was nice to eat breakfast in bed. They upgraded our room which was also a pleasant surprise and were able to give us a late check out and hod our bags until 5 pm.
JJasonSo, the leading positive is the buffet breakfast in the hotel restaurant -Aqua. Decent selection and good quality. Fresh omelet station. It is generally an add-on or a slightly higher room cost when included.
The front desk service was friendly.
Parking is expensive at $12 per day down a back alley and under a low concrete parkade roof - max height of just over 6 feet. Limited parking available.
Service for cleaning making up the room is the decided downfall here. We placed the Grey- please make up the room card on the door each morning before departing. First day, nothing by 5:00pm. First room attendant in the hall - not my assigned room, second attendant - not my room, third attendant - not my room. Pattern? Finally, someone bothered to take ownership and brief a supervisor? to request someone. I'm not sure about the purpose of the signs since clearly they are meaningless.
Two days later, a Saturday...same thing. 4:30 pm and still no service. I mean, we are content with towels and coffee pods, but you need to find someone first to even achieve that...
A couple of the last days, the room attendant was very good and friendly.
Last day, 28c out, and a/c stopped working. Not optimal.
Only one of the two front elevators is in service, and that one was not functioning on one day.
Overall, it was a very average experience. It was a bit of a let-down for a Crowne Plaza, particularly when the hotel was never particularly busy during our 7 night stay.