オタワの人気3つ星ホテル

My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

The staff were amazing, The breakfast was very tasty and delicious. I will book again when going to Kanata.

3人家族として、私たちはホテルでの滞在を本当に楽しんだので、間違いなくまた予約します。ショッピングや高速道路417に非常に近い。ホテルはとても静かなエリアにあります。 とても親切で親切なレセプションのSoheil氏に感謝します。朝食もとても良かった温かい/冷たい食事と水路が含まれていました

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Room is in good size even for a family. There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖 The electric door lock for our room had been beeping most of the time. Informed hotel to fix it.

私たちは一晩だけ過ごしましたが、すべてが完璧でした。とてもきれいで、ここのスタッフはとても良いです。プールを試す時間はありませんが、とてもよさそうです。朝食のことは、レストランで食べるようなもので、とてもよく食べます。私は間違いなく戻ってきます、お勧めします。

the hotel itself was ok, clean enough and the staff were decently nice. the breakfast assortment was okay (toasts, hot foods, cereals etc) though it was nothin extravagant. although the location is near to byward market, it was still a walk away (~15min) and the surrounding areas felt slightly unsafe with some homeless roaming the streets, so do take care of your little ones. the hotel provided towels and soap, no toothbrush etc, so do bring your own.

オタワの中心にちかく、移動に便利でした。部屋の清掃もいき届いていました。一つ疑問に思ったのが、Trio.comに登録した内容をもう一度登録する必要があると言われチェックインに時間がかかりました。

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.