My stay was very pleasant. Shirley, from the front desk, was very kind and helped me arranging transportation to the train station and also some food. Thank you for your outstanding service!
Staffs are really friendly and helpful. Hotel locate in old town very near drum tower , metro exit A and Louyi anceint town. Hotel deceration is very nice , bring you back to the past of Louyang. Only one thing that i want to recommend is supposted to have easy breakfast in hotel and hanger in the bathroom for towel. The location is old town so not convenience for big luggage. If you want to relax and touch the anceint environment i recommend this hotel
Stayed in many Atour hotels across China, and they all have been very good, this is outstanding! Very new and clean rooms within a equally nice compound. Interacted with many staff at different times, they're all very courteous and proactively offer help.
Front desk staff is friendly and helpful. I got to go back to them 3 times through out my 8 days stay just to reactivate my room card. Every day cleaning aunty will keep knock on the door every 2 hours to ask need cleaning even though the light do not disturb is on. And I notice they dont vacuum and change the floor mat. But overall the room is spacious.
FFufifluffThe property was beautiful with nice decor and architecture on each floor. The location is nice, walking distance to Luoyi Ancient city, ShiZi Jie and a short walk to transit. The staff was friendly and helpful for our requests.
If you're travelling with people with limited mobility and preper to take the taxi, be aware it's located in a narrow alleyway and most taxi drivers won't come in. When they do, it's difficult for them to exit if another vehicle comes in. While we were here there was a collision in front of the hotel involving a bike and a vehicle so lots of cars were blocked and couldn't pass.
ゲゲストStaff was zealous in sharing the products sold in the lobby. Got a free room upgrade. Hotel room was extremely clean. There’s a free shuttle to airport and the transport left promptly. It was nice that there was a night market nearby that sold tasty food.
YYvonnesdytThe accommodation experience at Chanwu Hotel was very good. The location is good, the room was clean, tidy and comfortable, the breakfast was rich and varied, and the hotel service staff was warm, thoughtful and meticulous, especially Xiao Zhang and Xiao Sun. The accommodation experience at Chanwu Hotel is very good. The location is good, the room is clean, tidy and comfortable, the breakfast is rich and varied, and the hotel service staff is warm, thoughtful and meticulous, especially Xiao Zhang and Xiao Sun. I hope to have the opportunity to stay here again.
ゲゲストThe service at this hotel was great. We asked the staff some questions about things to do and how to get to certain sites. They provided us with information we needed to enjoy our stay. The laundry room has multiple washer and dryers which was super convenient. The gym has 2 treadmills making it super easy to get a workout in. The location is nice because we were close to the railway station which helped us when we went on a day trip outside of the city.