イギリスダラム市の4つ星ホテル

Superb hotel, superb food in Marco Pierre White's restaurant. Special mention to the receptionist , Urra (I've got that badly wrong) , Rhiannon and the restaurant staff. What an amazing, we stayed in a superior room which was outstanding. Amazing stay

Very nice and historical hotel, quite a bit of a walk to get to our room though. Also had issues with the stairs in the hallways, quite inconvenient to get our bags to the room

last minute booking, great service, lucky enough to be upgraded to a lovely room, really friendly staff. Food and drinks reasonable.. spent time in Spa which was very relaxing and just what we needed. Had a look round new entertainment centre . The driving range and facilities is great,  will Definately be taking a  return visit.

Was a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

Brilliant hotel, very clean and the staff were exceptionally helpful (especially since we had two little ones—they couldn’t help us enough). The room was lovely and had thoughtful luxuries like a coffee machine and premium toiletries. A fantastic, stress-free stay for the whole family! Will definitely be returning again.

Nice hotel and good location berkfast english good view swimming pool cl an and suana

We enjoyed our stay, the location of our room was good. The only few ******* that we had, was that although the room was clean, it smelt a little bit smokey, it was too hot, we tried turning the radiator down a little but it wouldn't stay down, we did open the window, and the pillows were too hard for me. But for the 1 night we stayed it was ok.

A lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset  was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days

The place was brilliant from start to finish. The staff were amazing, friendly and super efficient. The room was amazing, clean, well stocked with hot drink offerings, fan provided as it was pretty warm, everything you need is there. The restaurant for breakfasts and one evening meal was fantastic, the food is beautiful, the service exceptional and a lovely setting. Overall we had a super weekend in a fabulous hotel in a stunning location.