Beautiful hotel around the corner from Beamish site,very clean,room good size with bath and shower, food and drink beautifully presented,staff superb, walking paths for all capabilities of you want a stroll
We had a lovely stay here this weekend and everyone so polite, lovely to talk too as the hotel and spa were amazing! We certainly will be back. Beautiful surroundings. Fantastic food and drinks 😀
Just your average hotel, decor seemed outdated. The bathrooms were clean and looked new however they really needed a new door which was battered and the door handle and towel hook were falling apart. Luckily only there for one night so didn't bother complaining. Also on arrival the parking at the hotel was completely taken.
I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
Bags of character, they play up to the castle theme and that's a good thing! I normally hate single rooms but was made up with this one. So comfy...PS it's *******
Very nice and historical hotel, quite a bit of a walk to get to our room though. Also had issues with the stairs in the hallways, quite inconvenient to get our bags to the room
Lovely old fashioned hotel in a suburb 10 mins from the centre of Durham. Spotlessly clean room, with comfortable bed, and delicious breakfast made to order.
Amazing hotel, perfect location for shopping at the Metro Centre. Fantastic breakfast with good quality ingredients. Also a steam room and swimming pool. The price was really cheap, considering everything on offer. Highly recommended for a short stay.
ゲゲストRoom old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful
ゲゲストI have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
SSM1THBrilliant hotel, very clean and the staff were exceptionally helpful (especially since we had two little ones—they couldn’t help us enough). The room was lovely and had thoughtful luxuries like a coffee machine and premium toiletries. A fantastic, stress-free stay for the whole family! Will definitely be returning again.
ゲゲストAmazing hotel, perfect location for shopping at the Metro Centre. Fantastic breakfast with good quality ingredients. Also a steam room and swimming pool. The price was really cheap, considering everything on offer. Highly recommended for a short stay.
KKishvJust your average hotel, decor seemed outdated. The bathrooms were clean and looked new however they really needed a new door which was battered and the door handle and towel hook were falling apart. Luckily only there for one night so didn't bother complaining. Also on arrival the parking at the hotel was completely taken.