イタリアリグーリア州の4つ星ホテル

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

Abbiamo fatto 2 notti di fine vacanza per rilassarci. Siamo stati benissimo. Pulizia eccellente e personale molto cordiale. Anche la cena a buffet molto buona. Non siamo riusciti a provare la colazione

Once we got checked in we were extremely happy. We love everything about the place! The problem was communication with Trip.com and the hotel beforehand. Trip.com sent an email saying the property does not have a front desk, and to contact the property for detailed instructions on how to check in. It provided this email to contact the property: ************************************************ When I sent an email to that address I got a reply in Chinese. When translated, it said they did not have my reservation, and to provide booking number & check in/out dates. I sent that information several times, and always got the same automated reply re-asking for booking number and dates. I finally called Trip.com, who contacted the property. They immediately replied, giving me the information I asked for, and telling me they do have someone at the front desk until 5 pm. Their message came from a completely different email address. I suspect that the email provided in the Trip.com message was incorrect. This added a lot of undue stress to what should have been a simple straightforward communication.

イタリアで多くのホテルに宿泊しましたが、このアストリアは間違いなく最高です！部屋は合理的なレイアウトで、設備も充実しており、清潔でした。建物のデザインは素晴らしく、細部にまでこだわりが感じられます。スタッフは親切で気配りがあり、サービスもきめ細やかでした。さらに、交通の便も良く、広場からとても近いです。心からお勧めします！

I stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience. The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea. The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service. A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city. I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home. I will definitely be back!

Camera molto spaziosa, pulita e minimal. Bagno molto elegante, con lavandino che ho trovato un pò scomodo. Purtroppo all’interno della camera non era presente il phon (probabilmente rubato da qualcuno in precedenza), fatto che ho segnalato in reception. Colazione molto buona e con ampia scelta. Parcheggio un po scomodo (poco spazio tra i vari stalli) anche per il fatto di dover passare ogni volta in reception per validare il biglietto. Personale cordiale, gentile e disponibile.

Hotel che si merita tutte le sue 4 stelle! Personale cortese e disponibile. Ti parcheggiano l'auto e ti portano il bagaglio in camera. Noi avevamo la suite, bella, spaziosa e con una vista meravigliosa.non abbiamo utilizzato la spa ma è presente. Il ristorante è un buon motivo per tornare, tutto veramente buono e con un ottimo servizio. Vale la pena tornare!!

The good hotel , location near airport.it’s a comfortable if you not planning to stay more then two nights…it’s hotel in good condition but old…. It’s feel everywhere!

Tutto ok, pulizia ottima, la colazione può essere migliorata per la qualità del cappuccino e più scelta del salato

Hotel is conveniently located next to the port. It serves our purpose to visit our daughter when the cruise ship she is working on docked there. There is a Bus No 7 from the Station that you can take to the hotel. Though it is not directly outside the hotel but it is walking distance from the bus stop to the hotel. Hotel is neat and clean. Surrounding there are plenty of restaurants and a supermarket across the bus stop where you alight. Generally, we could not find many Italians that speak English compared to Swiss. We had a hard time trying to ask for directions. Don't get me wrong. There are nice and helpful people around who voluntarily guide us and helped us on the bus and on the streets.