Great customer service. Loved our stay which had the best breakfast which had a variety of options. Only issue was the dirty water in the swimming pool that caused a harsh skin reaction.
But overall, would highly recommend.
On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
JJohnOn the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
CChetna Tolani”I checked into Hotel Wealth on February 10th and had a truly fantastic and comfortable stay. From the moment I arrived, the experience was top-notch.
The rooms are impressively spacious, incredibly neat, and clean, providing a great environment to relax. The food was delicious, but what really sets this hotel apart is the exceptional service. Every single staff member was courteous, professional, and genuinely helpful throughout my visití.
A very special thanks goes to the Chef. He was always present with a smiling face and went above and beyond by personally checking in on me and offering custom dishes outside of the standard buffet menu. That level of hospitality is rare and much appreciated!
I highly recommend Hotel Wealth to anyone looking for a high-quality stay with a personal touch. I will definitely be returning!”
ゲゲストThe hotel’s location was very convenient for my trip, and the facilities and amenities met a good standard. The staff (although some have attitude issues) were also polite and welcoming throughout my stay.
However, guests (particularly non national) should be cautious when requesting services or ordering food, as pricing are inflated, inconsistent and significantly higher than what’s stipulated on the menu. I would strongly recommend checking the menu carefully and comparing prices with nearby hotels or service providers before making purchases to avoid being overcharged. This is also applicable outside the hotel.
ゲゲストThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance