Lovely clean hotel. Very nice food. Customer service at reception upon arrival was not brilliant - maybe some better staff induction would be helpful. Ended up having to pay twice for parking as we weren’t told about the parking garage underneath with charging points until a new staff member in the morning. Otherwise a lovely stay. The spa and pool facilities are additional cost too which we didn’t realise was the norm for Norway!
We got there at 2:40 AM so we didn’t have a lot of time to enjoy the beautiful hotel and all of it’s amenities it had a spa there. It’s great for kids. It’s in a ski resort area so in winter it’s probably really crowded with families. There was tons of families there it has a huge breakfast and there was so many families. I guess a lot of Norweigan’s come here in July. The place is huge and very homey
Hotel inform that gonna send password via sms but I didnt get any sms even the previous hotel can send me successfully and we go after reception close so cannot open the locker, call center provided is no one pick, luckily that neighbor of staff pass by and help us call her directly