TTsomo TsomikI’ve booked this hotel based on the review left by previous guests. It’s a quite nice hotel, offerred afternoon tea and breakfast. Rooms did not reek of tobacco smoke which was really good. Towels, bedsheets clean and white. Mattress is comfortable. Buffet breakfast had good selection. Front desk spoke english and mongolian. location is a bit far from everything but front desk will help you with taxi so no problem.
A couple of feedback:
- hotel did not provide bathrobes
- make forks and knives (cutleries) available. Not every non-chinese is good with chopsticks
Now, a few things for the hotel administration to fix:
- we booked a family room. During the day it was quite nice until the night we wanted to sleep. A strip lighting under the hand wash sink was flashing on and off the whole night. The light will be on for around 30 seconds and turn off for 3 second and again turn back on 😭😭😭 and that continued the whole night!! That impacted our sleep quite badly. Hotel needs to fix that lighting! I told the front desk although not sure if it was taken into account as we were checking out.
- afternoon tea seemed like a nice gesture. We were told it’s available from 2-8 PM. We went there around 4pm and snacks there were not refreshed. There were a some dried up cookie, a slice of cake that seemed like someone eaten a half of it, a couple of ripened tangerines nothing else. But had a good choice of tea, coffee and juices. Although offered for free, it seemed like we’re on someone’s leftovers and it didn’t feel nice.
ゲゲストWe checked into the hotel fairly late, around 8–9 PM, and were pleasantly surprised when the receptionist informed us that we had been upgraded to a higher room category—something we truly appreciated. However, upon entering the room, we were immediately hit by a strong cigarette smell, which was disappointing given that this is a non-smoking room.
We informed the front desk and requested a room change, but our request was flatly denied with the explanation that the hotel was fully booked. We couldn't help but feel that this particular room had likely been complained about by previous guests and, with no other options available due to our late arrival, it was passed off to us under the guise of an ”upgrade.”
To their credit, the receptionist did offer to send a housekeeping staff member to address the issue. Shortly after, a lovely housekeeper named Zhang Li Jie arrived. She was incredibly kind and proactive—wiping down furniture and mopping the floors in an effort to remove the odour. While the cigarette smell still lingered slightly the next day, her efforts made a big difference. Speaking with her during the process was a highlight of our stay—her warmth and professionalism truly turned a negative experience into something more bearable. If not for her, our entire impression of the stay might have been ruined from the start.
On a more positive note, breakfast was delicious, and overall, it was still a decent stay—though we did joke that our lungs took a bit of a hit sleeping in that room.
PPaucassoI am a young Englishman on a 20 day solo self-drive road trip across northern Heilongjian and Inner Mongolia. After my stay in Hulun Buir, I decided to drive down to Arxan for 2 nights exploring. I booked this stay based off of the other foreign guests' positive experience.
I arrived in the town late in the evening. The boss was waiting for me and was attentive and welcoming from the start.
The room is very spacious and comfortable, and the temperature was just right. Everything is provided and replaced when needed.
After hiking in the national park, I came back to the boss and his extended family making CNY preparations. Then I was invited to drink Chinese tea (Dian Hong) at their tea table. I was then welcomed to eat with the family, drink beer and eat until I was full. I was welcomed not just as a guest of theirs, but as a family friend.
In mid-winter, Aershan/Arxan is a quiet and cold place. I came as part of a long journey taking my rented 4x4 Tank 300 through the snow and ice on routes apart of the Hulun Buir Snow and Ice Festival. My journey was peaceful, solemn and isolated. The hospitality and warm welcome was exactly what I needed after my long drive alone and it is a memory I will take home to the UK with me.
I highly recommend this guesthouse, especially if you are travelling solo across this wilderness.
Thank you brother. I look forward to returning in the near future with my partner, and when my mandarin is better.
OoyukaIt was a okay stay. 5 hours stay night. Bed was wide enough. I did not expect too much on Cleanliness. Cleanliness okay.
Close to airport.
Airport transfer and no fee
On the web they have car transportation without fee and no need to book. I was waiting for the car or bus. No vehicle arrived and we had to hire a cab to get the hotel.
Reach out to hotel to book transportation.
Thank you.