All staff that we met were very friendly. We made some complaints on the smell of cigarette and they quickly arranged for us to check another room and helped us change rooms. I appreciate the quick response. They sent the new key up with a robot. The breakfast selection is good and there’s a supermarket, bakery, and cafe located at the hotel.
Perfect hotel, location. Staff was super friendly and helpful. Breakfast was delicious. Room hotel standard was clean and luxurious. We loved it . Bathroom clean . Recommend it!
WWei Shing LiawThe unique structure of the accommodation and the friendliness of the owner/staff was the highlight of the place. It was a low season towards end of Sep so there were not many customers at the resort, but we were greeted with warm smiles. There is a skyline window that can be opened up to see the night sky and stars, and also provided with Gatlin firework to play which were fabulous! The breakfast in the morning was also great as it is prepared individually so we don't end up wasting food.
We booked the double bedroom unit but unfortunately the staff didn't inform us that we had to use the shower separately in order to maintain the hot water and pressure as both showers share the same. Also we were not used to how the air-con/heater works so the temp went up to 31 deg at around 3am and we had to open the side door to let in cold air.
AAlisonAll staff that we met were very friendly. We made some complaints on the smell of cigarette and they quickly arranged for us to check another room and helped us change rooms. I appreciate the quick response. They sent the new key up with a robot. The breakfast selection is good and there’s a supermarket, bakery, and cafe located at the hotel.
TTegsheedFront desk staffes were very quick and proffesional. Breakfast was great comparing to the cost performance. Shuttle bus was also appreciable. Will come again when i have a transit flight through the city.