Great get away! If you like a bunch of activities and you don’t want to be in the room the whole time they have lots of great stuff, everything was clean and it was a beautiful place.
We enjoyed our brief visit at Springhill Suites. We weren't there long enough to use the amenities, but we did observe at the pool a film on top of the water. Weren't quite sure what it could be. Room was very comfortable and clean.
Los gusto lo único que A sen fiesta y las personas asen de masiafo ruido si están serca del cuarto de verían de poner alas personas de las fiesta en otra parte del hotel
BBing19I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
ゲゲストAmbiente muito agradável, com muitos restaurantes próximos. Estacionamento incluído na diária, o que é pouco comum na região.
Café da manhã bom em um restaurante lindo!
Bar muito interessante no Hall.
Único ponto não tão positivo, é que ocorrem vários eventos no hotel, o que dificulta um pouco o estacionamento e em um dos dias o barulho passou das 22h. Porém nada suficiente para desabonar o hotel.
ゲゲストDa ich zuvor bereits in anderen Häusern der Kette übernachtet hatte, hing die Messlatte hoch. Dieses Haus konnte sie nicht reissen, es blieb unter den Erwartungen. Das von mir genutzte Zimmer war recht klein, ebenso das Badezimmer. Es war sehr ruhig und sauber, wirkte allerdings - wie auch die Präsentation des Frühstücks - lieblos. Eine für abreisende Gäste sicherlich interessante Möglichkeit, Wäsche zu waschen, ist ebenfalls nicht vorhanden; da der Rezeptionist nicht aus der Gegend war, konnte er zu Waschsalons keine Auskunft geben.
WWilliamsKiaraGreat get away! If you like a bunch of activities and you don’t want to be in the room the whole time they have lots of great stuff, everything was clean and it was a beautiful place.
ゲゲストAs we checked in, we were told that the hotel was having problems with the system that activate the keys for the room door and that if we played around with the key at our hotel room door that it would eventually work. We tried getting into our room for over 20 minutes and couldn't. Went back to the desk and this time she was able to activate the key because it let us in this time. Then, it says on the door of the pool ( in which our room was directly in front of) that the pool closes at 10pm. We'll, at 1am people were still in the pool and the children were screaming like crazy. We didn't get rest at all. We would never stay here again