投稿日:2024年1月1日
Bing19
I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
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最低料金(1泊):DKK 1,375
投稿日:2025年4月15日
Bella up出張で利用しました。
本館が満室だったため、別館の部屋に案内されました。
部屋には飲料水(ミネラルウォーターなど)が備え付けられておらず、さらにトイレが故障しており、修理しても直りませんでした。
観光目的での利用であれば、正直おすすめできません。
朝食も品数が少なく、単調で残念でした。
唯一の救いは、スタッフのサービスが丁寧だったことです。
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最低料金(1泊):DKK 716
投稿日:2023年8月22日
ゲスト
金曜日の夜と一日中座って2回のコンサートのために町にいました。予約によりチェックインはスムーズでした。部屋は一般的にホテルと同様にきれいでした。私は3月23日に以前にそこに滞在したので、何を期待すべきかを知っていました。
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最低料金(1泊):DKK 795
投稿日:2026年1月14日
ゲストNice hotel, which is newly opened in August, 2025. Obviously very clean.
I stayed for two nights. The view towards the Downtown DC and the Potomac river was exceptional.
The location was great - very walkable to the Rosslyn station.
One short fall was the front desk. I think as it is new, the employee lacked professionalism or may lack training.
Approximately 3:55 am in the first night, the hotel suddenly charged my credit card, which was previously used for deposit when checking in.
It was really distressing to be awaken in the middle of the night for a large amount of unauthorized transaction.
As worried for a potential fraudulent use, I wasn't able to sleep back.
Early next morning, I made a inquiry to the front gently but the employee simply replied that was a system error in a very indifferent manner.
The response of just treating it as if it isn't anything and later to be released anyway was disproportionate its facility.
I think that there is room for further improvement on the hotel' transaction system or service quality.
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最低料金(1泊):DKK 1,117
投稿日:2025年8月3日
ゲスト
Over all ,this is and older hotel, but it appears to be taken care of, the rugs in the halls were nice and clean. Getting into the room was a problem, you had to put the room key into the slot many times before you would get a green light to enter. This was every time you went into the room. It took 10-15 minutes for the shower water to get warm/hot, every time.
I purchased a king size bed but was put in a room with two double beds. They claimed that all the king size were booked. I showed them my confirmation of a king size being booked but they said there was nothing they could do since no king size beds were available. The price was very reasonable
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最低料金(1泊):DKK 366
投稿日:2025年3月14日
ゲスト
Everything was perfect, room looks just like the pictures posted, the staff was very nice overall had a great time
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最低料金(1泊):DKK 1,176
投稿日:2023年7月24日
匿名ユーザー房間很好,服務很好,交通便利、周圍安全。總之,整體感覺是很不錯的,一連住了很多天,晚上睡覺也睡得香。所以推薦
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最低料金(1泊):DKK 951
投稿日:2023年10月23日
Trey
試してみるきちんとしたホテル。ホテルは移動するのが少し難しく、ホール、エレベーター、道路などでより良い看板を使用することができました。
ベッドは快適で、私は419号室にいて、片側の化粧鏡が壊れていて、シャワーにはカビの兆候が見られました。
部屋は毎日掃除されましたが、コーヒーポッドは与えられませんでした。コンディショナーボトルが機能しませんでした。
私の最大の不満は、予約中、チェックイン時、出発の朝にレイトチェックアウトをリクエストしたことです。 2回も問題ないと言われましたが、朝に電話しなければなりませんでした。私がそれをしたとき、彼らはそれをすることができない理由についていくつかのレーン言い訳をされました。このため、フロントデスクのスタッフを信頼できないように感じます。私はおそらくここで再び予約しません。
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最低料金(1泊):DKK 683
投稿日:2024年11月2日
ゲスト
Da ich zuvor bereits in anderen Häusern der Kette übernachtet hatte, hing die Messlatte hoch. Dieses Haus konnte sie nicht reissen, es blieb unter den Erwartungen. Das von mir genutzte Zimmer war recht klein, ebenso das Badezimmer. Es war sehr ruhig und sauber, wirkte allerdings - wie auch die Präsentation des Frühstücks - lieblos. Eine für abreisende Gäste sicherlich interessante Möglichkeit, Wäsche zu waschen, ist ebenfalls nicht vorhanden; da der Rezeptionist nicht aus der Gegend war, konnte er zu Waschsalons keine Auskunft geben.
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最低料金(1泊):DKK 760
投稿日:2025年10月4日
ゲスト
On the positive side, the location is excellent - in a peaceful neighborhood, yet I was in easy walking distance to the Convention Center and lots else, with a centrol location for pretty much wherever you’d like to go, as well as decent parking options. It is also a lovely historic property full of character. On the flip side of being old, it seems that every door sticks when you try to open or close it and it is not friendly for those who need accessibility, with stairs here and there you have to lug your suitcase up. Back on the bright side, the little black cat who hangs out around the place is adorable and sweet and made my day whenever I ran into it.
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最低料金(1泊):DKK 788