南アフリカハウテン州の4つ星ホテル

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

乗り継ぎに最適なホテルです。ターミナルAにとても近く、無料シャトルバスでわずか8分ほど。部屋は広々として清潔で快適でした。夕食もとても美味しく、特にスプリングボックのカルパッチョは絶品でした！ 空港近くに滞在する必要がある方にはぜひおすすめします。

ホテル自体は少し古さを感じますが、スタッフのサービスが素晴らしいので、その古さは全く気になりません。チェックインからチェックアウトまで、スタッフ全員が温かく、気配りが行き届いていて、心から歓迎してくれたので、滞在全体がとても快適でした。無料の空港シャトルバスは15分間隔で運行しており、時間通りに運行していたので、ORタンボ国際空港への送迎もストレスフリーでした。そして朝食は…本当に素晴らしかったです。間違いなく滞在のハイライトの一つでした。種類豊富で、丁寧に調理され、新鮮で、まさに絶品でした。全体的に、サービス、利便性、食事といった最も重要な点において、期待を裏切らない、本当にしっかりとした快適なホテルです。また必ず利用したいと思います。

Great hotel! We were very well received by the staff, and the check-in and check-out process was super fast. The main highlight is the free round-trip airport shuttle. For those looking for practicality and who don't want to worry about transportation, it's the perfect choice. I highly recommend it!

⭐️⭐️⭐️⭐️⭐️ Beautiful, spacious and perfect for a relaxing stay I had such a lovely stay at Weston Guest House Krugersdorp. The property is in Noordheuwel, Krugersdorp, and the whole place has such a peaceful, private atmosphere. My room was very spacious, clean and comfortable. I especially loved the bedroom and the big comfortable bed, but the highlight for me was definitely the spa bath/Jacuzzi. 😍 It made the stay feel like a proper little getaway rather than just somewhere to sleep. I also loved how much space I had. There was a separate living area with a large TV and comfortable seating, a dining/work area, and a proper kitchen with a large fridge, microwave, stove, kettle, toaster and plenty of cupboard space. If you’re staying for a few days and don’t want to eat out all the time, having a full kitchen makes such a difference. The room gets beautiful natural light, and I loved sitting by the large windows in the morning. The property itself is in a quiet area and is known for its views, which adds to that peaceful, away-from-everything feeling. Everything felt comfortable and homely while still giving that romantic getaway feeling. There’s also free Wi-Fi and private parking, and the guest house has a pool and other facilities on the property. Overall, I really enjoyed my stay at Weston Guest House and would definitely stay here again. I’d especially recommend it for couples, a relaxing weekend away, or even a solo stay when you just want somewhere peaceful, spacious and comfortable. ⭐️ 5/5 — and that Jacuzzi was definitely my favourite part! 🛁😍

Another amazing stay at the catalyst! Two years ago I had forgotten my headsets, winter gown and a charger; they contacted me whilst I was at the airport regarding my oopsie and I let them know that I couldn’t come back to the airport as I was awaiting a flight, I asked them if they could safeguard my belongings and we communicated via email a year later- I hadn’t had the chance to return back to collect them. Two years later, I checked into the Catalyst again not expecting them to have kept my belongings, however, two years later not only had they kept my belongings in mint condition and they returned them back to me. A big thank you to everyone at the Catalyst, thank you for being trustworthy and providing impeccable customer service and support. I can not recommend you enough!!

I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back . Room services was also really great and the views were amazing .

The location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.

最近、ホリデイ イン ヨハネスブルグ エアポートに宿泊する機会がありましたが、とても良い経験でした。このホテルの目立った特徴の 1 つは、シャトル サービスです。非常に便利で、空港への往復に手間がかからず、旅行者にとって大きなプラスになります。 ホテルのスタッフは特筆に値します。彼らはプロフェッショナルであるだけでなく、非常に親切でフレンドリーでした。荷物の手伝いでも、一般的な問い合わせでも、いつでも笑顔で対応してくれました。 もう 1 つのハイライトは、ビュッフェ式朝食です。さまざまなオプションがあり、どれも美味しく、よく調理されています。新鮮なフルーツやペストリーから温かい料理まで、食事の質は素晴らしく、1 日の始まりに最高のものでした。 全体的に、ホリデイ イン ヨハネスブルグ エアポートでの滞在は素晴らしいものでした。便利なロケーション、優れたサービス、ビュッフェ式朝食などの素晴らしいアメニティが組み合わさったこのホテルは、ヨハネスブルグを訪れるすべての人に絶対にお勧めします。ビジネスでもレジャーでも、このホテルは快適で心配のない滞在に最適です。

Stayed for two days at the Hyatt house . It’s a quiet, hidden gem with great food and a relaxing atmosphere. The only downside was the limited TV options — just DStv, no streaming services.