投稿日:2025年12月4日
ゲスト
Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored.
Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside.
After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay.
The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message.
From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable.
Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.
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最低料金(1泊):14,338円
投稿日:2025年12月31日
SoniaND
乗り継ぎに最適なホテルです。ターミナルAにとても近く、無料シャトルバスでわずか8分ほど。部屋は広々として清潔で快適でした。夕食もとても美味しく、特にスプリングボックのカルパッチョは絶品でした!
空港近くに滞在する必要がある方にはぜひおすすめします。
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最低料金(1泊):16,692円
投稿日:2026年1月12日
wuhanwolf
ホテル自体は少し古さを感じますが、スタッフのサービスが素晴らしいので、その古さは全く気になりません。チェックインからチェックアウトまで、スタッフ全員が温かく、気配りが行き届いていて、心から歓迎してくれたので、滞在全体がとても快適でした。無料の空港シャトルバスは15分間隔で運行しており、時間通りに運行していたので、ORタンボ国際空港への送迎もストレスフリーでした。そして朝食は…本当に素晴らしかったです。間違いなく滞在のハイライトの一つでした。種類豊富で、丁寧に調理され、新鮮で、まさに絶品でした。全体的に、サービス、利便性、食事といった最も重要な点において、期待を裏切らない、本当にしっかりとした快適なホテルです。また必ず利用したいと思います。
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最低料金(1泊):17,399円
投稿日:2026年3月16日
ゲスト
Great hotel! We were very well received by the staff, and the check-in and check-out process was super fast. The main highlight is the free round-trip airport shuttle. For those looking for practicality and who don't want to worry about transportation, it's the perfect choice. I highly recommend it!
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最低料金(1泊):16,598円
投稿日:2026年8月9日|Pool Apartment Wb5 (SPA Bath)
AndiswaA
⭐️⭐️⭐️⭐️⭐️ Beautiful, spacious and perfect for a relaxing stay
I had such a lovely stay at Weston Guest House Krugersdorp. The property is in Noordheuwel, Krugersdorp, and the whole place has such a peaceful, private atmosphere.
My room was very spacious, clean and comfortable. I especially loved the bedroom and the big comfortable bed, but the highlight for me was definitely the spa bath/Jacuzzi. 😍 It made the stay feel like a proper little getaway rather than just somewhere to sleep.
I also loved how much space I had. There was a separate living area with a large TV and comfortable seating, a dining/work area, and a proper kitchen with a large fridge, microwave, stove, kettle, toaster and plenty of cupboard space. If you’re staying for a few days and don’t want to eat out all the time, having a full kitchen makes such a difference.
The room gets beautiful natural light, and I loved sitting by the large windows in the morning. The property itself is in a quiet area and is known for its views, which adds to that peaceful, away-from-everything feeling.
Everything felt comfortable and homely while still giving that romantic getaway feeling. There’s also free Wi-Fi and private parking, and the guest house has a pool and other facilities on the property.
Overall, I really enjoyed my stay at Weston Guest House and would definitely stay here again. I’d especially recommend it for couples, a relaxing weekend away, or even a solo stay when you just want somewhere peaceful, spacious and comfortable.
⭐️ 5/5 — and that Jacuzzi was definitely my favourite part! 🛁😍
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最低料金(1泊):8,994円
投稿日:2026年7月17日|デラックス ダブルルーム
ゲスト
I had an outstanding stay at The Catalyst Hotel in Sandton. From the moment I arrived, the staff were warm, professional, and genuinely welcoming, making the check-in process smooth and effortless.
The rooms are modern, stylish, and impeccably clean, with comfortable beds and thoughtful amenities that made it easy to relax after a long day. The attention to detail throughout the hotel is impressive, creating a luxurious yet comfortable atmosphere.
One of the biggest highlights is the hotel’s excellent location. It’s conveniently situated close to Sandton City, Nelson Mandela Square, and the Gautrain, making it an ideal choice for both business and leisure travellers.
The breakfast buffet offered a wide variety of fresh, delicious options, and every meal I had at the restaurant was of excellent quality. The facilities, including the gym, pool, and spa, are well maintained and add tremendous value to the overall experience.
What truly sets The Catalyst apart is the exceptional customer service. Every member of staff went above and beyond to ensure my stay was enjoyable, always greeting guests with a smile and a willingness to help.
If you’re looking for a modern, comfortable, and well-located hotel in Johannesburg, I highly recommend The Catalyst Hotel. It offers outstanding value for money and delivers a level of hospitality that makes you want to return. I will definitely be staying here again on my next visit to Sandton.
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最低料金(1泊):11,395円
投稿日:2025年11月3日|スタンダードルーム
Vele
I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back .
Room services was also really great and the views were amazing .
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最低料金(1泊):21,119円
投稿日:2026年3月1日
Zintle Malgas
The location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.
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最低料金(1泊):8,405円
投稿日:2024年2月4日|スタンダード クイーンルーム
ゲスト空港からとても近く、無料シャトルバスも出ていますが、インターコンチネンタルホテルの裏手まで歩いて行かないと乗れません。これまで泊まったホリデイ・インの中で、このホテルは最悪でした。一番の問題は、部屋が非常に古く、臭いことです。シャワーの排水が悪く、シャワーを浴びるとバスルームが水浸しになります。部屋にはミネラルウォーターさえありませんでした。午後5時以降は絶対にホテルの外に出ない方がいいでしょう。午後6時頃、ホテルから約50メートル離れた場所で強盗に遭いましたが、幸いにも空港から戻ってきたシャトルバスの運転手に助けられました。
運転手に感謝の気持ちを込めてお礼の手紙を書き、いくらかのお金を送りたいので、ホテルのメールアドレスが必要です。翌日、慌ててホテルを出たため、メールアドレスを忘れてしまいました。Ctripで教えていただけると助かります。
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最低料金(1泊):9,512円
投稿日:2025年6月12日|ステューディオ(キングベッド)
ゲストサンドトンのハイアットハウスでの滞在は最高でした!ヨハネスブルグ郊外に位置するこのホテルは、安全で静かな環境を提供しています。客室は非常に快適で、コンロ、電子レンジ、ミニ冷蔵庫を備えたアパートメントのような造りでした。さらに、スタッフの方々は本当に素晴らしかったです。感謝してもしきれません。とても親切で、ヨハネスブルグでの滞在が素晴らしいものになるよう尽力してくれました。フロントデスクから朝食スタッフまで、全員が素晴らしく、いつかまたヨハネスブルグに戻ってきたいと思っています。
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最低料金(1泊):8,170円