南アフリカハウテン州の4つ星ホテル

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

乗り継ぎに最適なホテルです。ターミナルAにとても近く、無料シャトルバスでわずか8分ほど。部屋は広々として清潔で快適でした。夕食もとても美味しく、特にスプリングボックのカルパッチョは絶品でした！ 空港近くに滞在する必要がある方にはぜひおすすめします。

I've never been at a better hotel my whole life. Trust me, the hotel is such a ”Wow!” I will definitely go there for my honeymoon, from Zambia! The location is superb, so close to the airport. Shuttle from the airport and to the airport is free!

⭐️⭐️⭐️⭐️⭐️ Beautiful, spacious and perfect for a relaxing stay I had such a lovely stay at Weston Guest House Krugersdorp. The property is in Noordheuwel, Krugersdorp, and the whole place has such a peaceful, private atmosphere. My room was very spacious, clean and comfortable. I especially loved the bedroom and the big comfortable bed, but the highlight for me was definitely the spa bath/Jacuzzi. 😍 It made the stay feel like a proper little getaway rather than just somewhere to sleep. I also loved how much space I had. There was a separate living area with a large TV and comfortable seating, a dining/work area, and a proper kitchen with a large fridge, microwave, stove, kettle, toaster and plenty of cupboard space. If you’re staying for a few days and don’t want to eat out all the time, having a full kitchen makes such a difference. The room gets beautiful natural light, and I loved sitting by the large windows in the morning. The property itself is in a quiet area and is known for its views, which adds to that peaceful, away-from-everything feeling. Everything felt comfortable and homely while still giving that romantic getaway feeling. There’s also free Wi-Fi and private parking, and the guest house has a pool and other facilities on the property. Overall, I really enjoyed my stay at Weston Guest House and would definitely stay here again. I’d especially recommend it for couples, a relaxing weekend away, or even a solo stay when you just want somewhere peaceful, spacious and comfortable. ⭐️ 5/5 — and that Jacuzzi was definitely my favourite part! 🛁😍

I was genuinely impressed. The professionalism of the staff was outstanding, they were welcoming, knowledgeable and attentive throughout my visit. Everything was well organized, modern and up to date, reflecting a business that values excellence and quality. There was a clear commitment to safety, with well maintained premises.

I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back . Room services was also really great and the views were amazing .

ホテル自体は少し古さを感じますが、スタッフのサービスが素晴らしいので、その古さは全く気になりません。チェックインからチェックアウトまで、スタッフ全員が温かく、気配りが行き届いていて、心から歓迎してくれたので、滞在全体がとても快適でした。無料の空港シャトルバスは15分間隔で運行しており、時間通りに運行していたので、ORタンボ国際空港への送迎もストレスフリーでした。そして朝食は…本当に素晴らしかったです。間違いなく滞在のハイライトの一つでした。種類豊富で、丁寧に調理され、新鮮で、まさに絶品でした。全体的に、サービス、利便性、食事といった最も重要な点において、期待を裏切らない、本当にしっかりとした快適なホテルです。また必ず利用したいと思います。

The location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.

Firstly, I was put into a room that I did not book and was told I cannot change to a room that I had paid for because the hotel was overbooked. The front desk, eventually, moved me once I had pointed out that it was a health hazard to stay in the room they assigned to me because they had painted it that very day and I could still smell the paint fumes. After being moved, I was put into a room that I actually paid for. The toilet leaked and the shower was blocked. I will say though that the front desk was very friendly and tried to help as much as they could. All in all, it was not a good experience and I won't be staying again.

サンドトンのハイアットハウスでの滞在は最高でした！ヨハネスブルグ郊外に位置するこのホテルは、安全で静かな環境を提供しています。客室は非常に快適で、コンロ、電子レンジ、ミニ冷蔵庫を備えたアパートメントのような造りでした。さらに、スタッフの方々は本当に素晴らしかったです。感謝してもしきれません。とても親切で、ヨハネスブルグでの滞在が素晴らしいものになるよう尽力して​​くれました。フロントデスクから朝食スタッフまで、全員が素晴らしく、いつかまたヨハネスブルグに戻ってきたいと思っています。