1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock.
2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion.
3. There is no complementary water. If you need water, you have to go get it from the cafeteria.
4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.
Hotel de polígono, limpio y cómodo. Todo muy correcto, cama y almohada cómoda. Cuentan con un mini gimnasio. Los empleados muy amables. Algo que no me gustó es que el personal de limpieza hablara por walkie talkie, hace mucho ruido y te despierta.
Generally the stay was great. However the actual room was not the same as what was shown in the picture. It’s actually much smaller with much smaller balcony. We were quite displeased about it. Nonetheless the stay was good
Buena calidad precio. Mucho ruido en la habitacion de algun aire acondicionado o del ascensor. Solicitamos planta alta y lejos del ascensor y nos dieron lo contrario. Limpio. Habitacion muy espaciosa. Buen lugar para quedar se si vas al parque Puy du Foi.
All fine but you have to pay €15 to access the swimming pool and under 16s not allowed. A little disappointed as I booked the hotel for my child to swim.