The biggest issue during my stay was that the hotel took access to my ⛔️credit card⛔️. I was very disappointed and concerned about this, as I was not expecting it and did not feel comfortable with the process. Clearer information should be provided to guests in advance regarding any credit card requirements.
Another disappointment was the swimming pool. One of the main reasons I booked this hotel was because of the pool, but unfortunately it was not available during my stay. I understand this may not have been the hotel's fault, but I was not informed beforehand.
There wasn't shower gel, Shampoo, face wash only they provided Hand wash. 🦧
On a positive note, the room was excellent—clean, comfortable, and well maintained. I would rate the room 5 out of 5.
The location was also good and convenient, although not the best compared to other areas.
Das Personal war sehr freundlich und im Spa-Bereich war alles super sauber. Was mir nicht gefällt, ist, dass das Frühstück erst um 7 Uhr morgens beginnt, da wir pünktlich um 7 Uhr zum Flughafen aufbrechen müssen.
Ich habe für das Frühstück bezahlt und es nicht gegessen.
Es ist eine kurze Fahrt vom Hotel zum Flughafen. Ich werde es auf jeden Fall wieder versuchen. Es ist eine gute Alternative, von Porto zu schlafen.
We had a very enjoyable stay at this hotel. The whole team provides very professional service and are always helpful. The hotel decor, room and amenities are all luxurious. The location is convenient and within walking distance to most tourist attractions in the old town. Most importantly, what you see in the hotel website is what you actually get on-site (which is not always the case)!
ゲゲストWe were given a nice, clean room on an upper floor with a pretty view. The bathroom was on the right through a sliding door when you entered the room. It was spacious with a shower and a bathtub. Good breakfast! The roasted tomatoes were superb and it should be a dish available every morning at the buffet.
RRitaADOREI!! UM SÍTIO QUE EU RECOMENDO IMENSO PARA QUEM REALMENTE QUISER DESCANSAR!
O HOTEL, MUITO BEM LOCALIZADO COM UMA VISTA INCRÍVEL.
MUITO BEM LIMPO, COM DETALHES INCRÍVELMENTE LINDOS!
A COMIDA É MUITO BOA, PRINCIPALMENTE O PEQUENO ALMOÇO, COM MUITA VARIEDADE! 😍
TTsui FunWe had a very enjoyable stay at this hotel. The whole team provides very professional service and are always helpful. The hotel decor, room and amenities are all luxurious. The location is convenient and within walking distance to most tourist attractions in the old town. Most importantly, what you see in the hotel website is what you actually get on-site (which is not always the case)!
Aasif_saudThe biggest issue during my stay was that the hotel took access to my ⛔️credit card⛔️. I was very disappointed and concerned about this, as I was not expecting it and did not feel comfortable with the process. Clearer information should be provided to guests in advance regarding any credit card requirements.
Another disappointment was the swimming pool. One of the main reasons I booked this hotel was because of the pool, but unfortunately it was not available during my stay. I understand this may not have been the hotel's fault, but I was not informed beforehand.
There wasn't shower gel, Shampoo, face wash only they provided Hand wash. 🦧
On a positive note, the room was excellent—clean, comfortable, and well maintained. I would rate the room 5 out of 5.
The location was also good and convenient, although not the best compared to other areas.
ゲゲストWonderful room and service, the best we had during our entire trip among multiple cities in Europe !! Thanks to your hospitality and warm service, even the restaurant you suggested amazes us.