イギリスカーディフで、ジムのあるホテル

We had a great stay! The hotel was such good value for money, the rooms were lovely, with a nice view and had everything we needed and the food and facilities were fab too, we’ll definitely be back when we’re next coming to Cardiff and would recommend it to anyone!

今回は何人かの家族が一緒に旅行しましたが、皆さんのフィードバックから判断すると、ホテルの立地、スタッフのサービス、ホテルの価格など、すべての面に非常に満足しています。まだ許容範囲です。次回旅行するときは、ヒルトンホテルに宿泊することを検討します。

I booked two rooms. Even we were upgraded to a so called executive room, the carpet was dirty with mark. There was a crack in the basin which was the same case as my last stay in 2024. A used teaspoon with chocolate could never be changed and stayed at the same place during our stay for three nights.

1か月前に家族と一緒にここに来ましたが、とても感動しました。素晴らしい素晴らしいスタッフ。レセプションの女性はフレンドリーで親切で、特に眼鏡をかけた赤い頭が親切でした。エレベーターで会ったシェフの一人も素敵で歓迎してくれました。トイレットペーパーがなくなりました。便利なことに、清掃スタッフの一人が近くにいて、喜んで私たちを助けてくれました。部屋は清潔で、とてもよく装飾されていました。私たちはバスルームのステレオが大好きで、これを初めて見たのでとても面白かったです。提供されているバスウォッシュとシャンプーは素晴らしかったです。受付で何か買えばよかった。これを誰にでも強くお勧めします。 ただし、小さな問題が 1 つありました。私たちは朝食を午前9時30分に予約しましたが、そこに30分しかいなかった後、すぐに閉店して物事を片付けると言われました。私たちが温かい朝食を受け取ったとき、ほとんどの人が去っていったので、私たちが最後のテーブルにいたと思います。私たちは少し気まずくて気分が悪かったので、急いで朝食をとりました。希望はレセプションで言われましたが、2日目に時間を早めに変更し、問題はありませんでした。

It was a pleasant stay there with convenient locations to sight seeing and logistics arrangements. There is no doubt to introduce my friends to stay a few days vacation.

Decent hotel, centrally located close to the train station making it a very convenient place to stay. Staff very welcoming and took into account my special request and booked me a quiet room which was appreciated. Breakfast, nothing special, just like any other hotel breakfast in the uk. Good views at the breakfast area, staff on hand to help and often going out of their way to help. Service was 10/10. Rooms themselves felt a little old and could do with a touch up but comfy enough for a short stay! Coffee machine too!

Room was good and clean. Location excellent. All the staff were polite. Breakfast is self service but very good.

Excellent hotel with lovely rooms and outstanding views. leisure Suite is also excellent as are walks around the bay. Highly recommend and will stay again. Service outstanding

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.