Dear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
Very good restaurant staff, good food and very welcoming. But disappointed with the management/maintenance team. Live naked electric wire under the TV. Staff member got shock while checking TV. They left without mending it. Reported the issue with TV not working with reception. But no one bother to come and fix the TV during our stay. Room no. 3011
This hotel at the prime location of Jammu is an extremely valuable find and our go to each time we return to Jammu. It is minutes from airport and staffs always know our preference. Room are cleaned every day on request. It is very easy to step into taxis outside of hotel or request for hourly use chauffeur car. It is also very safe for solo lady traveller.
Location is good. It's near to the market on chandanwadi road. It also had a pure veg restaurant at ground floor.
Scope of improvement is that this property is not very well maintained. Washrooms have leakage, rooms are with low terrace and not much ventilation.
Also the service is not great
You won't find anyone at the reception till 8:30 AM with main gates looked.
ゲゲストDear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
ゲゲストThe property is awesome and located in the most beautiful part of Pahalgam. The food is excellent and service is out of the world. Had a very nice stay. 10 out of ten. Recommend for every traveller