オーストリアオーバーエスターライヒ州の民泊

We had no issues with the property itself. It is a historic house in beautiful Hallstatt. We already knew about the staircases and need to bring luggages up those staircases. What we were surprised about was the extremely low level of service for such a beautiful property. Apparently the manager was on leave and left two inexperienced girls in charge. Understandably Hallstatt limits vehicular traffic and our car could only stop at a designated spot about 15 min spot from the property. Our driver had called ahead to tell the property we were arriving and asked if shuttle could be arranged. The answer was the only option was to walk. Imagine lugging luggages through the snow. On arriving at the property, we told the girl receiving us to arrange a taxi at checkout to bring us to the dropoff point to meet our driver the next day. She promised to do so. Half an journey before the appointed time she told us no taxis were available and the only option was to walk. You can imagine our frustration with this level of service. A wonderful property let down by extremely poor service.

Nice environment with spacious and clean room. So peace and calm to stay along with excellent views. Ready utensils for cooking.

This hotel really elevated our trip in the surrounding area. The room came with a nice environment, a shared kitchen for reheating food, with a nice dining area with great Mountain Views and. All the rooms have heating and AC, and the hotel was also very close to the train station. The hotel owners are also always eager to help you. the highlight of this stay was when Jasmin helped us plan our activities during our stay, with an annotated map and local insight. This really saved us from headaches and research regarding our visit to the area.

Very Good. Living up to the promises. We come in Low Season. The hotel indeed provide Breakfast Buffet spread, open the Kitchen and Dining Hall only for the Two of Us. They din go cheap and giving lunch boxes. Recommended hotel

立地が抜群で、バルコニーからの眺めも良かった。 宿に到着すると、街の概要を親切に教えてくれ、スタッフの方々の温かさが嬉しかった。

- 同意する

房間很乾凈，房間分區很棒，有廚房可以自己做飯，距離超市也不遠

第2次入住該酒店。房間乾淨。床好睡。