The hotel provided an excellent and very warm welcome. There is a convenient vehicle service between the hotel and Bipenggou parking lot, just contact the hotel via WeChat.
All the staff were friendly, attentive, and always ready to help. The room was clean, new, and modern, build quality are excellent. I was truly impressed.
The hotel also offers a hot spring in the evening, laundry facilities, and an on-site restaurant for dinner. The food was delicious.
Overall, I had a wonderful stay and was very impressed. Highly recommended!😀👍🏻
We choose 2 bed for family of 6. Luckily the bed was quite big (super single size). The location was really great. In the heart of ancient town. Nearby to mosque and halal eateries. Skewer qing zhen shop just downstair. It can be quite noisy at night but still bearable. The room really nice and big. Please take note the toilet is partially see through glass. You can used washing machine too at the upper floor. The toiletries smells really nice and you can purchase them as souvenirs. Extra note, please buy souvenirs at 3yuan stores nearby as the price can be a bit high in chengdu city.
The hotel is very nice with a beautiful and peaceful atmosphere, perfect for a relaxing stay. The room was clean and the view was just as good as shown in the pictures.
The service was excellent. The hotel even arranged a pick-up service, and the staff took very good care of us throughout our stay, which made everything very convenient and comfortable.
This place is highly recommended for anyone who doesn’t want to do just a one-day trip and rush back. Staying here allows you to fully enjoy the area and relax.
Overall, it was a great experience and I would definitely stay here again.
⭐ Highly recommended.
ゲゲストEnglish review (polished & natural):
⭐⭐⭐⭐⭐
If there were 10 stars, I would definitely give this hotel all 10.
Honestly, I don’t even know where to begin, because everything was simply amazing.
The location is very convenient, close to Shuangqiao Valley. The hotel itself is beautiful and modern. The heating system works quickly and efficiently, keeping the room very warm, which is extremely important in this area. Oxygen is also provided whenever we had health issues due to the altitude — there was truly nothing missing.
During our entire trip from Chengdu until arriving here, this was the first time we met a host who spoke excellent English. She was incredibly kind, patient, and caring. Her husband even drove us around after our original booking was already completed.
For the next day, I had booked another hotel. Although the room rate was higher, their conditions were unreasonable, and they even refused to provide transportation. Because we are not familiar with the local language, the owner of ShanShangShan Hotel and her husband went out of their way to help us and communicate on our behalf. In the end, ShanShangShan was the one who took care of us and gave us a ride.
Now, as I am lying in another hotel writing this review, I truly regret not staying longer at ShanShangShan.
The food here was also delicious, and the chef was extremely friendly and lovely. We felt incredibly comfortable, happy, and relaxed during our stay. Every corner of the room was carefully prepared, thoughtful, and very convenient.
This hotel is not just a place to stay — it genuinely feels like being taken care of.
ゲゲストI can't say enough about how stunning this hotel is. Nestled in a breathtaking mountain area, the natural beauty all around is truly captivating.
The hospitality we experienced was exceptional. Our host went above and beyond, assisting us with everything we needed. He even provided transportation and cooked delicious meals for us, making our stay incredibly comfortable and convenient.
Our room was nothing short of spectacular. We were given a top-floor suite, boasting a spacious terrace with panoramic views. It was the perfect spot to relax and soak in the scenery.
The breakfast each morning was delightful, offering a variety of tasty options. Overall, our experience was fantastic, and we can't wait to return.
ゲゲストThis is not a 4 or 5 start resort. It’s a 5 star room down the river. The restaurant was closed when we were there, so called gym does not exist at all, swimming pool is small like a pond and the bigger one is for kids. There is no garden or anything that covers the road and the bridge you can hear easily while staying down the swimming pool. The big bonus is the bathroom- big and modern exactly like on the picture and the spring water hot tub that works well and can create a great time during the night as you can hear the river. Light system is amazing. You can find any light that you need to set up a mood. People are very nice and friendly. The front desk does not have ‘ business card’ and location of the hotel was written down on a paper. Really little things that shows this place has a potential but not in the current set up. You can’t lock the room door when you are not inside- only the garden gate. Who would design such a thing? I know it’s a safe destination but still. There is no safe either. People create this place special but it does not meet a high standard resort score.