ホテル&スパ ロータス オリエンタル京都店 クーポン・割引料金【2025年最安価格で予約】

とにかく対応がひどかったです。前払いしていたのに、チェックアウトの際にすごく時間をとられ、何度もスタッフに連絡しましたが、何度同じことを言っても「施設のルールで」と言われ、結局30分以上待たされました。 Wi-Fiはあるものの、ネットワークが悪かったのも残念でした。

When we first got there, there wasn’t any staff at the reception, apparently to call them, you would have to pick up the phone on the front desk. Although the staff speak limited English, they are friendly and accommodating. There was PLENTY of space in the room, being able to open 2 big luggage’s with room to walk around. There was the minor inconvenience of having to pack our belongings and put to a side for check out every day, and check in again. The breakfast of 2 options (Western/Japanese style) was a tad bit too salty for our liking. We had the chance to utilise the roof top onsen, and which was quite a refreshing experience. The location is 10/15mins away from the nearest train station, so not very convenient when we were pushing our luggages to the hotel.

部屋は広く、サービスは素晴らしいです

悪くない