This is a really very good hotel. I enjoyed the quality of the staff,the room ,the location and general quality of the Hotel. It would have got 5 stars but for 2 things.. and both relate to Cielo bar..a superb place for a visitor to Rome staying in the hotel to enjoy the great views of Rome particularly at sunset and a drink. Firstly,we arrived at the rooftop bar to find it full of people not staying in the hotel and there was no priority whatsoever for guests of the hotel. Here the bar and the views were filled with locals paying 16 euros for a drink and the guests paying hundreds of euros each night could not get a seat..and the Restaurant above not open till 7.30. Secondly,the appalling loud music at the bar was totally disruptive to a sophisticated enjoyment of the view trumpeted in the hotels advertising.. It detracted from the general quality of the hotel.. The Hausler next door has a total priority policy for guests next to the De La Ville on their rooftop and indeed our existing hotel in Portifino the same,. Pity it detracted from our stay.
- ゲスト
Fantastic room, spectacular view, amazing service and very sweet and unforgettable experience! I stayed for 3 nights for my ***** New Year vacation. The receptionist was already expecting us even before we arrived. Not only she welcomed us with a very warm attitude and sent us some gift and card to wish us Happy ***** New Year, but every staff member from the front desk to the doormen recognized us by name right away, which was very impressive! The service in the restaurant and concierge was also very professional and welcoming, the explanation was always detailed and was alway keen to help. The doormen even proactively recommended and offered us umbrellas on our way out in case of the rain. I can’t not appreciate them more!
- ゲスト