Good location but poor service Good location but poor service We checked in for four rooms and when we asked for upgrade the room for our manager the answer is always no, when our room has a problem with air con and we did inform front desk to fix, but after dinner when we came to the lobby the next shifts staffs have no clue about what happened? Secondly we printed out for 10 papers and staffs said manager will charge for 100,000kip while outside only 2,000kip each , then we had to pay for it. After checking out no one was asking how we experienced during our stays, one of our colleagues left her earring in the toilet, when we checked and need to wait for whole day for the answer. I then sent another message to them but again the morning shift left and I had to explain from the very beginning to afternoon shift about what happened. Communication is the main issue here! Totally disappointed
I have used this hotel.
It's a little far from the center, but there are electric bike rentals. It is close to the Thai Embassy.
There are many local restaurants in the area.
The staff is very friendly and the service is very good, they even changed my room.
私はこのホテルを利用しました。
中心地から少し離れてるが、電気バイクのレンタルがあります。タイ大使館へは近いです。
周辺には、ローカルなレストランがたくさんあります。
スタッフはとても親切で、サービスがとても良く、部屋も変えてくれました。