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レビュー

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Other
Posted 2023-12-28 06:04:14
I was looking for a place to unwind after a long three or four months. With my wife being away, I decided to try Burr Oak Lodge. Utilizing the “Savvy Senior” discount, I was able to enjoy three quiet and quite lovely days. While the lodge is dated, the staff and the setting can’t be beat. I had a standard King overlooking the lake. While the room is a bit small, it was perfect for my needs. The presence of a microwave and refrigerator was great. The bed was comfortable and the bed linens were great. The towels could have been a tad bit better. I was able to go on two very long and beautiful hikes as the weather was ok for two of the days. While one trail was a bit muddy, it was doable and delightful. The restaurant has a ,I tied number of options for a vegetarian, but once again the servers were accommodating and helpful. I was planning to use the pool, but I didn’t actually find the pool to be so inviting. I am sure for families it would have been fine. All in all-given the rates I paid and the scenery was able to take in—the Lodge gets a 5 star. I am not sure that normal room rates would neccesarily get a 5 star rating.
ゲスト
Solo travelers
Posted 2023-08-08 07:29:32
The staff and service at the customer service desk in the lobby as well as the restaurant was excellent. Food was excellent in the restaurant too. I rented a suite with a patio. The room was a good size, but it was rather dark in the room and one of the bathrooms was outdated. The room needed to be brightened up with lighter color paint on the walls, brighter lights in the room, etc. Overall, though, the room was clean, there were no bugs even though it the abutts the woods, etc. I do feel that at nearly $300 a night after all the fees and taxes (including various beautification and visitor fees and the like), regardless that it was a weekend in summer, was quite steep. I could see if the room was state of the art, up-to-date, etc. But it just wasn't. It was about $75 over priced, I believe for what you get.
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Other
Posted 2023-08-06 02:14:28
We ate at the Cardinal lounge. The food was good and so was the service. The lava cake was freshly made hot out of the oven with ice cream is amazing. The view of the lake was great. You are able to eat outside on the deck or inside. We went twice. The first time we had burgers. They were good. Second time we had pizza which was decent.
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Families
Posted 2023-02-19 06:49:52
Management is over their head. Front desk- just get past it. The girl at the front desk began our conversation by letting me know I still owed MONEY! How would I like to take care of it. Could it be that I still have a BALANCE because you only took a deposit to begin with? Choice of words! Don’t expect to drink water while your at this place. They refuse to keep the one ridiculously small fridge in the lobby stalked with more than 4 waters at a time for the entire lodge. When you ask for water in the Cardinal restaurant, it will come to you in a dirty glass. Management must have forgotten to actually train their staff at the restaurant. Menu- leaves you wanting fresh food. Food- awful, service- even worse. The poor kids running the place seem nice enough, they just don’t know what they are doing. I asked for a gin and tonic and the waitress told me she didn’t think they had any gin. They did of course, but the tonic was flat and the lemon was slimy. EVERY window in the place is filthy which skews your view of the scenery. I’m quite sure the pool filters were never on. The pool was loaded with flies in February. Someone should really put some bulbs in the lights in there- too dark. Maybe they just don’t want you to see the flies. There is no game room- only board games at the desk. The fireplace grid looks like it broke 20 years ago. Extra vending machine- broke. I gave a two instead of a one because the rooms are comfortable and clean. But I paid almost twice as much for this lodge as I did for Deer Creek. So comfortable and clean should be a given. We really wanted to like this place. But when you’re in the middle of nowhere, they’ve got you by the horns.
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Couples
Posted 2023-02-10 01:31:57
My husband Jimmy and I stayed at Burr Oaks for the first time in Feb. 2023 for my birthday week. On arrival we were greeted by a very nice and friendly front desk staff. Everyone was so nice and accommodating. From the restaurant and housekeeping staff , they all did everything they could to make our stay special! We found our room to be very nice and clean. The grounds around the lodge is well kept and clean. Our 4 day,3 night stay was awsome and the weather was great for February! Thanks Karen and everyone. We hope to visit you all again soon. Jimmy and Yvette
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