The beds are great and we had a wonderful night's sleep. The room and bathroom were very clean and nicely kept up. I love that the Marriott hotels have the pump shampoo, conditioner and gel attached to the wall of the shower. No more little plastic bottles to throw away. Breakfast had many good choices. Everybody was very friendly. We recommend this hotel highly if you are in Amarillo.
The hotel is amazing! Great parking, clean, great rooms, outstanding front desk-customer service. Liz, from front desk was absolutely helpful and patient in responding all of our questions, she took the time to explain the difference between the hotel next door which is the same but not. After a long road trip and stopping at multiple hotels in different states, this one has been the best one so far. I would definitely recommend staying at this hotel and talking to Liz if at all possible, she will greet you with a big smile and will make you feel welcomed right away!
I was able to get the floor and location I requested. Staff was helpful and friendly. The room was very nice and comfortable. I especially appreciate Taylor for all her help. She was attentive and nice. She is a true professional, what I really appreciate most about Taylor, is that she never grew tired of the request. Awesome place and people!!!.
Reception very helpful overall and met lots of friendly staff. (Shout out to the gentleman who's a huge Paul McCartney fan and made us all feel very welcome, thank you ever so much). On our last day, housekeeping knocks at 12:01 pm, our ”please don't disturb sign” hanging on the door. I tell her we asked for a late check out at 2pm. She says a not-so friendly ”o-kay” and she doesn't look very happy. A few minutes later, reception calls the phone and says they weren't made aware but confirms the late checkout. At 12.30, a different lady from housekeeping again knocks on our door and I say I just got a call from reception confirming a late check out at 2pm. She politely smiles and apologises and says she didn't know about that. Just a slight mishap in communication, I guess. (I'm aware that housekeeping don't go around holding apps to read every update in communication). Just that, we got at least two phone calls asking how our stay has been (which is nice) and on the second phone call the day before we were to check out, my husband mentioned the late check out request. With all the lovely attempts to check how our stay has been, I was just a bit surprise that our request was overlooked.
My family and I stayed here twice in the past week. once by chance, stopping very late at night after the end of a long travel day. The night time desk clerk was friendly, and the room was spacious, clean, and very comfprtable. The next morning we at their very good breakfast buffet, and our four year old had some time to use the beautiful indoor pool. Though exhausted we were delighted by our stay and mad certain to stop back there again on the return trip. It did not disappoint. Once again the room was comfortable and very clean, and even though we arrived very near the end of the breakfast buffet, they were very friendly and did not hesitate to bring out new, fresh items, and replenish the waffle batter (have to take advantage of that waffle iron for the fresh waffle). My wife had a very nice conversation with the food service manager who was incredibly friendly. Every person I encountered there in both stays was friendly and helpful. Any time future travel or business brings me or the family to Amarillo I will certainly stay here again.
Love the bed it was so comfortable. I loved the customer service. Gina was sweet and kept checking on us. The only reason why I give 4 stars is that there was something in the Jacuzzi that looked like poop. Other than that the hotel stay was great and the breakfast was very tasty
SstacyhargraveVery nice and clean place to stay. The beds are soft and the hotel is extremely quiet at night. The cook Issac cooks the food when you arrive so that you getting a fresh hot meal instead of food that has just been sitting. Issac takes pride in preparing you breakfast and its good! My husband loved his freash biscuits. Chris needs to give this guy a raise 🙂. Definitely 5 star staff!
We loved our stay. They have remodeled and done a lot of updating inside and outside. This is a local family owed hotel. They also have great employees they were great and helpful. We will be back and we recommend to anyone staying in Amarillo.we have family in Amarillo so we stayed at a lot of different places and this was our favorite.
ゲゲストNot a lot of sound proofing between the rooms. Low price and reasonable value. Had a small kitchen but nothing to cook with / plates etc. No coffee machine or ice.
BBugsey MVery comfy bed. Clean room. Friendly staff. Very enjoyable. We were able to park our large truck and trailer there. Many places we can’t stay at because the parking lots are way too cramped or there just isn’t room to get in and park. The breakfast was good too
Pillows and bed was very comfortable. The sheets were also clean. No stains in sight on the sheets👌🏼 Loved the price of the hotel stay and very convenient and close to plenty of restaurants and medical centers. The layout was pretty cool, because not all are the same. I liked how some rooms bathrooms was far from the front door. Cool closets!