The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights.
It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better.
Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.
The location was amazing next to metro and 1 stop away from city center ndk. The hotel is great value for price you pay, do not expect luxury, the rooms are good and has all basic amenities. Down side fridge did not work and I had to ask reception to give me hair dryer as there was only one in entire hotel. My room was on 17th floor great views. I had breakfast on one day and it was good but I would recommend to go to city center to have bf for that money. I would come back again just for the price and location. Lifts were pretty fast hardly had to wait at all. The staff were very friendly as well and all speak English.