Disappointment from beginning to the end. Our flight delay led and after a call to reception I was left waiting forthe shuttle with my luggage at the airport. After a hone call reception with attitude told me to wait and shuttle will come. Arrived took care of our luggage on my own and same receptionist just show me the direction of the lifts. Room clean, reasonable size with super small bed pretend g to be king bed. Check out was somehow better however could not compensate the checkdissaoointment neither the small uncomfortable bed. Awful service or more accurately no service at all. Won't use it or recommend it at all even is new relatively new facility
It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better.
Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.
Mercure Sofia Cityは2024年に開業、ソフィアに滞在するお客様にお勧めです。交通については、ソフィア空港から約16kmとなっております。最寄の空港はソフィア空港、当施設から約16kmと、便利な位置にあります。付近のエリアには、'Flag of Peace' RoundaboutやThe Little Gym Sofia、Home of Football - National Football Base Boyanaなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ソフィアの当施設には、併設の駐車場があります。
2023.01.31
5 days, 5 business meetings, I am more than happy. Food is delicious, staff is friendly and always ready to make your stay joyful. You need to try Orient restaurant, this place is magical… they have a gym and Shisha bar. If you want to see sunset you can go top of ten hotel it’s a great panoramic view.
El **Be One** es un hotel con instalaciones modernas, cómodas y elegantes. El personal, tanto en recepción como en el área de desayuno, fue siempre amable y resolutivo. Un detalle encantador es que la decoración del hotel está inspirada en ”El Principito”, lo que añade un toque especial a la experiencia. El desayuno ofrecía una buena variedad y la calidad de los alimentos también era destacable. Además, la ubicación es excelente: a solo 5 minutos a pie del centro comercial **The Mall**, en una zona tranquila y segura. Muy recomendable para una estancia agradable y sin preocupaciones.
とても良い
30件の口コミ
4.5/5
1泊あたり
9,331円
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4.2/5
94件の口コミ
ロズリン トラキア ホテル
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4.4/5
48件の口コミ
ロズリン セントラル パーク ホテル
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0.0/5
1件の口コミ
Adella Boutique Hotel - Free Secured Parking
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4.2/5
24件の口コミ
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4.4/5
81件の口コミ
メトロポリタン ホテル ソフィア メンバー オブ ラディソン インディヴドゥアルズ
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4.5/5
58件の口コミ
ノボテル ソフィア
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7
4.6/5
10件の口コミ
Art 'Otel
ソフィア中心部, ソフィアにあるホテル
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4.4/5
38件の口コミ
クリスタル パレス ブティック ホテル
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4.6/5
17件の口コミ
ヴィーコ ブティック アパート ホテル
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10
4.6/5
35件の口コミ
オボリシテ 63 ブティック ホテル
ソフィア中心部, ソフィアにあるホテル
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4.5/5
とても良い
ゲゲストWe stayed with two young children for 4 nights whilst we attended a wedding in Sofia. The hotel is in a quiet location with parking. The staff on arrival are friendly especially George he made us feel very welcome and helped with our luggage. We stayed in the family room. The room was nice big and spacious. It is in need of a few repairs and upgrades. The sofa is dipped in the middle, the corners of the bathroom are grubby, the bath has jets that need gutting and the door to the balcony is hanging off and doesn’t close properly which is a safety concern. Breakfast is simple and not a lot was out although hot food is made at your request and room service is available. The breakfast staff were lovely. A young man called Alex was very impressive, polite and diligent. Such an asset to the company to have staff like Alex. An incident with the cleaner ruined our time here. We returned to our room to get ready for the wedding that we went to Sofia for to find the cleaners had turned the room upside down. They had pulled the sofa out and the larger lady with short hair yelled at us because there were crumbs from our children eating biscuits. She was very rude and refused to leave so that we could get ready. This made us late for the wedding. And it left us feeling unwelcome and uncomfortable. My husband complained. And it was explained to us that they just want us to keep the room tidy. It was tidy there were just a few biscuit crumbs on the sofa and floor. We paid for house keeping and it was unreasonable of the cleaners to expect to clean already clean rooms. The fact that we were shouted out by the cleaner is outrageous. The lady with the short hair is a liability. You cannot shout and be rude to guests over crumbs on the floor and sofa. I don’t want to penalise the rest of the team for one hostile cleaner. The rest of the staff were wonderful, friendly and accommodating. The outside area is beautiful especially at night. Lots of fairy lights. The staff are easy going and there is a play area in the gardens including a huge trampoline. There is a well which is covered so just beware to watch young children. The pool looks nice but is deep and cold. It would have been nice if it was heated but in September it was too cold to enjoy. Food is good and room service was great. Overall it was a comfortable experience and cost effective.
My friend and I stayed here for the majority of our stay in Sofia. It was a great location. The hotel is across the street from a beautiful park, it's about a 7 minute walk to a promenade filled with shops and restaurants. It's also very close to public transportation. There is a metro stop across the street, buses, whatever public transportation you need is right outside the door. The room was super quiet. I know there were other people on our floor, but I never heard anyone. It was one of the quietest hotels I've been to, which was awesome since I'm a light sleeper. The water pressure in the shower was good, the drainage was good, and there was room by the sink to place your toiletries. The staff were all nice and helpful. The only negative was that the air conditioner seemed to be central by the hotel. Even if I lowered it, the temperature didn't seem to change. That being said, I would definitely stay there again if I went to Sofia.
ゲゲストA very pleasant stay in Sofia's historic Boyana district. The hotelier was kind, friendly and helpful. Room service came in every day. The room was clean and comfortable and had a great view of Vitosha mountain. Ample parking, good internet, and a restaurant/coffee shop next door that serves up a great breakfast and remains open until late in the evening. Easy access to public transportation with two city bus lines just outside the door. The hotelier arranged a private taxi to the airport at a very reasonable charge.
ゲゲストWe stayed in this hotel when our flight was delayed. Organised by the tour company at very short notice. The group was karge, approx 50 rooms booked, we arrived at around 4am and the hotel would have had very little notice of the group arriving. We cannot fault the hotel and the way the staff dealt with tired and cross cystomers was exceptional. Very patient and dealt with everyone as quickly as they could. We were give 2, twin rooms, very clean, great size rooms, no problems with heating ir aircon and we were able to open the window to let in fresh air. No issues with traffic noise though it was Sunday morning, may be different at other times. Bathrooms were modern and clean, with shower over bath, no issues. Breakfast was buffet style, very good selection of cereals, toast, pastries, bacon and egg, fruit, yoghurt, nuts, juice and hot drinks. Staff serving breakfast friendly. Lovely hotel, would definitely stay here again.
ゲゲストGood location not far from all the activities and to the public transport. Walking distance to Nevresky Cathedral and St Andrew Russian Style Church with onion domes. Friendly staff probably family owned but housekeepers do not communicate in English. Good breakfast and varied. Big room with terrace but could not manage to operate the AC .
3 night in aparthotel for leisure. Room very nice, housekeepinh every day take off gabgage and refill everything for bathroom, maybe it wpuld be nice to clean windows propperly and below bed, but for this price is very good. Little bit outside city centre, but around is also enough to see/view. Taxi from aparthotel to city center approx 4-5-6€. Ms. Irina (I hope I wrote her name good, is great!