ゲゲストThe attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
NNoi ChaOur stay at Hotel Budapest in Sofia was enjoyable and convenient. The hotel’s location is excellent—easily accessible and close to many key attractions, making it a perfect base for exploring the city.
The food at the hotel restaurant was delicious, with a variety of well-prepared dishes that satisfied our expectations. However, the dinner service during New Year’s Eve was noticeably slower, likely due to the large number of guests celebrating the occasion. While the wait was understandable given the holiday rush, a bit more efficiency would have improved the experience.
Overall, Hotel Budapest offers great food, a prime location, and a welcoming atmosphere. With a little attention to service during peak times, it’s an excellent choice for a stay in Sofia!
ゲゲストHad an Amazing experience. The hotel was located right next for the metro station. The staff was friendly, helpful and kind. The rooms were spacious with great facilities like towels, shower gels, kettle and tea, and many other things. Comfortable beds. Very nice breakfast as well with good variety. And the view from the hotel was amazing as you can see in the pictures.
ゲゲストA lot to love but some big problems too.
Amazing location, great big room, and very easy check-in. Love that there's a sofa in the room and a fridge.
Problems:
- A/C (Or a pump of some sort) extremely loud from 6am in our room (3) and made sleeping impossible, extremely annoying. It lasted hours.
- Bathroom had a bad smell like sewage, constantly.
- No shower curtain turned the bathroom into a lake every time we showered, even when trying to be careful.
MMarina BarОстанавливались на одну ночь, номер делюкс на 7 этаже. Хороший отель. Отличное месторасположение. Удобные кровати. Вкусный кофе из капсульной кофемашины.
Из минусов: в нашем номере интернет ловил только у входной двери. Плохо работал душ. Ночью шумновато из-за технических помещений и систем кондиционирования внизу на улице.