There was a problem with the hot water and so we were not able to shower after swimming in the reservoir and before going or for dinner. When we asked how we were going to be compensated, the owner said that he would not and that we were the only clients who had complained. I was speaking Spanish and using the formal address but he used the informal address with me which is very disrespectful. He was extremely dismissive with us and not apologetic at all. However, the receptionist Isabel was quite the opposite, she couldn't have been more accommodating, kind and polite.
自動翻訳