From my point of view, they forgot one star, on Booking they are ranked only 4... 10 stars for the stuff! Lazarus - maitre is the best! The chef is a master of cooking. If you come just for a holiday, you will forget to live the fairytale of this place. It's fantastic!
慌しい一日の終わりには、ネリア ガーデンズでおくつろぎください。ネリア ガーデンズは、アヤナパの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はラルナカ国際空港から約58kmの距離にあります。ラルナカ国際空港まで、車で約58kmです。付近のエリアには、Sculpture ParkやSecret seacaves、Parko Paliatso Luna Parkなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。アヤナパの当施設には、駐車場が併設されており、非常に便利です。
2024.09.22
Just back from a 2 week stay in Nelia Gardens, we were all inclusive, now it's a very basic hotel, but you get what you pay for, our room was on the ground floor opposite the children's play area. The hotel is very close to the centre which is minutes away and also to beach and harbour The room was quite spacious with a large patio area, we had a cooker, kettle ,fridge and air con which was superb, the room was cleaned every day by a very pleasant girl who always had a big smile for you. A big shout out to the manager and his staff, on our first 2 days, we had 3 obnoxious and loud teenager girls next door to us, now I'm not an old fart but we felt we had to complain and he sorted it out in minutes. You get breakfast at Nelia Gardens and lunch at the Nelia Beach which is basically across the road on the next corner, breakfast was the usual stuff, sausage and bacon are yucky, the meals at Nelia Beach are top class My only complaint about Nelia Gardens is the bar, some of the staff are very unhelpful ,we didn't use it very much other than a quick drink at the end of our nightly walks, I went up on one Sunday to watch football and asked for a whisky and lemonade and I can assure you there was no whisky in it, I told the girl that as well, it fell on deaf ears, so I just drank the lager. Overall our stay was excellent except for the all inclusive whisky, would I go back, probably not, but someone who are unable to pay £4/5.000 for 2 people the big hotels, it's perfect
My review of this hotel cannot begin without expressing admiration! The food is delicious, especially the Caesar salad, which was the best we've ever tried. This is truly an amazing place to relax, a real oasis where you can rest both body and soul. The hotel is thought out to the smallest details to ensure every guest feels comfortable. But what makes this place truly unique are Anetta and Georgi. These two people made our vacation truly unforgettable! I want to extend my deepest gratitude to them for their genuine hospitality, friendliness, and professionalism. From the very first day, they delighted us with their smiles and were always ready to help, answer any questions, and make our stay even more enjoyable. Without their attention and care, our stay at the hotel would Anetta and Georgi are true professionals who turned our vacation into a real pleasure. Thank you for making this holiday unforgettable. We will definitely return.
旅先の様々な魅力を発見したいお客様に、サンライズ ガーデンズアパートホテルは最適です。サンライズ ガーデンズアパートホテルは、ビジネスでもレジャーでも、プロタラスでの快適な滞在をご提供いたします。付近にはProt R Us MotoやNisia Loumbardi Beach、Parnea View Pointがあり、観光に大変便利です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、プロタラスの当施設提供の駐車場をご利用いただけます。
This is one lovely hotel! If you want a place that isn’t huge and over crowded then this is the place. Never short of a sun bed, the pool is never overcrowded and the accommodation is lovely. As for the staff well they are nothing short of incredible, they are friendly and welcoming and take the time to have a chat and a laugh. We will be back for sure!
I want to start this review by saying that the staff at this hotel are outstanding, they go above and beyond to help, they are friendly and very hard working. However, I can’t understand how majority of the reviews for this hotel are positive from what we and other experienced from our stay. Upon arrival the hotel is clean and modern, the rooms are airy and modern and all looks very nice. I think the main issue with this place is there is far far too many guests for the amenities that the hotel has to offer. BUFFET: The buffet restaurant is absolutely tiny, every night there was a huge que wrapped all around to get to the food. This is not ideal with 2 small children when you have go back and forth separately for everyone to get their plate of food. This resulted in my partner not getting anything to eat because of the length of time it took then returning on his own at 9pm. The que went from the very first dish right to the last so it took a long time to get to the end. Not only that the food was not being replenished quick enough, everything was stone cold and the food all had a crusty top layer as if it had been standing for a long time. The food is one of the worst we have had. The hotel is aware of this issue as they had one of the staff members asking for peoples feedback and agreed it was far too small and that the hotel was looking into it. A LA CARTE: My next issue was the a la carte, there is only one included a la carte and the food here was absolutely disgusting and stone cold. The restaurant itself is outdoor but is very very dirty and unkept. While we were there the majority of people were leaving without finishing their meal. We waited over 2 hours and ended up leaving before our dessert as it was just taking so long. ENTERTAINMENT: this also wasnt great, there was only 1 thing on most nights that last 30mins-45mins and then that was it. It was out on the terrace which again there was not enough space or seats for how many guests were at the hotel. Daytime entertainment was very lacking, if you have children this is definitely not a good choice hotel for that reason. There is only 2 young girls that run entertainment during the day and they run very few activities. POOL: the pools upon arrival look great however we found these to be dirty, they all had scum rings around the outer which was never cleaned the whole time we were there, the tiles were black and mouldy in lots of places. We saw ants crawling all over the bar counters too. My suggestion to this hotel would be stop trying to make more money and concentrate on catering to the guests that have already paid a lot to stay here. Open up the paid a la carte as an option to all inclusive guests which would free up more congestion in the buffet. Open the roof top bar also as an option to all inclusive guests, not an extra charge. This would allow for more space for guests to enjoy their night rather than sitting in a small lobby for the whole duration of their holiday
we stayed there for the first time! we were 3 families with children. The rooms were clean. Although the kitchen could have been more well equiped, i.e cuttlery, washing liquid. Our booking was half board and to our surprise there was not a buffet for dinner. We were given 2 options to choose from. Thus, we did asked them to cook sth else for us, and they were eagered to help and served what we liked to eat. The owner and all employees were extremely polite. walking distance to Nissi avenue and Ayia Napa's square. 3 mini markets are 2 minutes walk from the hotel.
SSightsee04565800601Absolutely beautiful Hotel which never fails to disappoint. Hotel is spotlessly clean thanks to the wonderful Housekeeping Team. The rooms are modern with all on trend fixtures and fittings designed to make your stay at Napa Mermaid one to remember. The food and drinks are second to none - there will always be something for you to eat, breakfast, lunch & dinner. Lots of outside space around the pool to spend your lazy days & a beautiful bar to enjoy a cocktail watching the sun go down. If you feel like working out whilst enjoying the delights of Napa Mermaid, the gym has everything you need for a good workout! I can guarantee you won’t be disappointed if you book this wonderful Hotel which is just far enough outside of Ayia Napa for you to stroll into Town to enjoy the nightlife or jump a cab!
Great hotel,friendly staff,one of the cleanest hotels I’ve stayed in,great location,5 minutes from the beach,10 minute bus ride to nissi beach,10 minutes to the main bars.food was really nice,lots of variety every night,bar drinks were very reasonable(cheaper than the bars surrounding the hotel) cocktails €5 to €6 euro and a pint of local beer(keo) €4.50,great atmosphere round the pool and although we didn’t stay for the night time entertainment,heard it was ok from other guests.grat stay and would definitely go back.
First stayed at Nelia beach in 2017 while attending a wedding in Ayia Napa. We returned the following year and then Thomas Cook folded and no airline flew from Belfast to Laranca. Easyjet has now started this year. We booked Nelia beach as soon as the flights came out. We are delighted to be back everything is as we expected perfect. The hotel is spotless the staff are all so professional and friendly and the food is absolutely amazing . We aren't big foodies but couldn't wait for dinner every night . We wouldn't hesitate in reccomending Nelia beach to anyone. Thankyou to everyone who works here for a wonderful holiday
ゲゲストRecently returned after a lovely family holiday first time to Cyprus for all of us and weather did not disappoint. Hotel positives - very clean and modern with daily visits by the maids - reception staff very helpful providing extra pillows etc on request and able to give advice of the local area which was very central and ideal within walking distance of beaches, shops and nightlife - which was helpful due to the lack of entertainment at the hotel. Despite being advertised as having ‘regular evening entertainment’ this consisted of a background singer / duo on a Tuesday and Friday night. This did not cater to families who then had to resort to going out of the hotel to find alternative entertainment venues to suit a family - therefore not a particularly good use of the all inclusive package - which was a shame as the all inclusive drinks options was quite extensive compared to other places we have stayed offering a large range of cocktails, beers and spirits. During the day you had to be up pretty early to get a sun-bed in the pool area. The pool itself was lovely and warm which was an helpful as you were unable to leave children unsupervised due to the pool being all one depth. Unless you were over 5’7” you were unable stand up anywhere in the main pool therefore unable to play with the children - there is a very small seated / jacuzzi area at one end of the pool which got quite busy and an ankle deep raised area at one side but nothing in between for mid-age children or their under 5’7” parents! There is a very small children's pool with a slide however our youngest (5) preferred not to play in there due to the sheer capacity of children AND adults who took to sitting in there! Food - breakfast was as expected offering cereal, continental and cooked with the bonus of freshly made pancakes much to the delight of our children. Lunch - nice choices however we regularly ate from the snack bar as more accommodating for the family needs. Evening meals VERY repetitive with very little choice or variety for the children and even the adults becoming fed up after a few days ( thank goodness for mcdonalds which was literally next door) one very small improvement could be to offer ice cream as a dessert in the restaurant as other than fresh fruit there was nothing they would eat. While we would be unlikely to stay again with young children we would not rule out as returning as adults only holiday or much older children. Don’t want to end on a negative as we did enjoy our holiday and this was partly due to the stafff who went out of their way to make us feel welcome in particular bar staff Eleni, Anna- Marie and the lifeguard / barman/ waiter Pari who spoke to us regularly and interacted well with the children ( he needs a pay rise as never stopped morning noon or night 😂)
We stayed at Anmaria beach hotel for 7 nights. Arrived at the hotel at 12am to be greeted with a man who could barely speak English but got through it. We checked in and didn’t appreciate that you have to pay extra for everything e.g WiFi €20 safe €2 a day with €5 euro deposit and towels €5 euro each. After that we went up to the room, the room was cleanish but very standard. After having a conversation with my partner about the extras I went down stairs to say all inclusive is meant all inclusive but the man didn’t understand and shooed me away and said come back in the morning what really had a great first impression. The morning we woke up and have there breakfast what I can describe as “mid” not a great choice and that goes the same for lunch and dinner because it’s 80% the same thing everyday. Can also add good luck to anyone who is vegan or vegetarian or even a picky Eater. One of the main things we didn’t like was that all the waiters are miserable and barely cracked a smile and also they all so slow and when your at the bar you can wait ages because there all smoking and chatting when they can see you waiting what I really didn’t like. With the bar also it’s only a selection of drinks you can have in all inclusive what I did not also appreciate. One thing to all with the room after a night the bedsheets are awful to stay on and the mattress is all stained and after a few nights of sleeping I would have bites on my shoulders from possibly bed buds. Another thing was that any person can walk into the hotel and use the pool what we didn’t like at all because we have seen some real strange people lurking about. Talking about lurking about one night we heard screams while we was on are balcony and we law in the ally way there was a women and 2 men cornering her but we couldn’t see what was fully going on because it was dark but after that we didn’t go out barley at night. With the keycards everytime I would try go into my room they didn’t work so would have to go to reception to get it redone what was really annoying but I know it’s not just me I was talking to other people and they said it happens and at some point there door broke so couldn’t get back in. There are only a few good things about to hotel what one is the location it is so close to the main town and over the road there is a shop called the twins shop what sells everything and next to the hotel there is a quad bike and buggy rental shop what is absolutely amazing and great people to deal with. Another thing is that the sea in a 2 minute walk what is very nice ( a bit rocky but nice) and also a really nice Greek church what is great for a photo at sunset. Overall I wouldn’t recommend, maybe for a cheap lads holiday but way overpriced for what you actually get. Would come back to ayia Napa but not with this hotel.