投稿日:2025年11月10日
ゲスト
Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
更に表示
最低料金(1泊):109,151円
投稿日:2025年10月30日
Alexeygreat
Real 5 stars hotel! Amazing drinks and food. They allow to use facilities before check in from morning!
更に表示
最低料金(1泊):34,308円
投稿日:2026年5月21日
IndhujaThe hotel location was really great. It's just one street away from a very lively and loud street, so the hotel is in a calm location during the day. However, at night, during the weekends it still gets noisy until 2 am. It's only a five minute walk to the beach which was full of sargassum the time we were there. The room was a good size in the bed was very comfortable. We also used the gym which was fairly equipped and the pool look good, although very narrow.
Our stay included breakfast, which was à la carte where you choose one main dish/person and 3 drinks (which only included black coffee, juice and tea). Not really worth it for a short stay in my opinion.
First day we had an issue with the breakfast order and the restaurant staff handled it poorly, but it was ultimately resolved with the reception staff, Alma, stepping in. I have to thank Alma for being so understanding and kind to us, every day during our day.
We also had an issue of missing some cash, and I think the manager handled it really well; the investigation, giving us the update, all of it.
更に表示
最低料金(1泊):12,640円
投稿日:2025年5月14日
ゲスト
Great Stay at Riu Playacar
We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless.
Highlights:
✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options.
✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds.
✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby.
✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away.
✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station).
Minor drawbacks:
✖ No elevators – Tough for guests with mobility issues.
✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements.
Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.
更に表示
最低料金(1泊):23,312円
投稿日:2023年12月18日
mohamad
The hotel looks nice, but is very noisy. Specially during mornings when you are sleeping. The restaurant on first floor starts working from 6:30 am and walls are very thin. So you hear lots of noise and hard to sleep well. But still they have good promotions for free messages and other stuff. I recommend getting a room on 3rd floor to have least noise.
更に表示
最低料金(1泊):11,621円
投稿日:2025年5月5日
Dominique80
T’es bel hôtel chambres spacieuse belle piscine
Personnel aimable petit déjeuner correct
Dommage que le cappuccino du matin soit payant quand on a le peut-il déjeuner est inclus
Au calme malgré l’emplacement dans le centre
Très proche de la gare routière
Je recommande
更に表示
最低料金(1泊):10,302円
投稿日:2024年11月20日
ゲスト
いつも常にどこかに清掃員がいて、清掃はすごい気をかけてると思いました
プールも素敵でしたが噂通り海は少し綺麗ではなかったかも
ドリンクもフードも10時していて美味しかったし
スタッフの対応も良かったです、
更に表示
最低料金(1泊):21,113円
投稿日:2024年8月25日
Nikkilaoshi
Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
更に表示
最低料金(1泊):65,768円
投稿日:2024年1月24日
ゲストホテル自体は悪くないが、カスタマーサービスは最悪だった。部屋に充電器を忘れたのに、ホテルは1時間も時間を無駄にしてくれたのに、それを見つけてくれなかった。
更に表示
最低料金(1泊):6,667円
投稿日:2023年12月18日
ゲスト
スタッフ全員フレンドリーでいいです韓国人なしで外国人だけで良かった 個人的にアルテしなかったのが信じられない数だった!むしろツアーの時に韓国人がたくさん出会うwwwwwwww
更に表示
最低料金(1泊):145,774円