ゲゲストTerrible experience with this hotel. After confirming the booking and arriving are the area the owner disappears for hours, doesn’t answer texts or phone calls and doesn’t leave anybody in the property to check us in we had to plead with locals to help us get the owners phone number. In addition, when we checked us we had to deal with non English speakers (how do you rent properties internationally without being able to communicate?) and also demanded tax payment in cash even though they carried no change so we ended up paying more than needed. Property itself very nice and clean but I recommend to stay away.
JJelisavetaStaying at Domis Vesuvio in Naples was one of the best travel decisions we’ve made. The location, just a short walk from the main bus station, made getting around the city incredibly easy. The property looked exactly like the photos — clean, modern, and extremely comfortable.
What truly sets this place apart is the staff, they all helped us fell like we were home. Sara and Ginevra are some of the warmest and most helpful people we’ve ever met while traveling. They were always available, ready to answer any question, and genuinely eager to help with anything we needed.
The restaurant downstairs where breakfast is served was another highlight of our stay. The food was absolutely delicious, the portions generous, and the prices very reasonable. The wine they serve is excellent and pairs perfectly with the dishes. The overall value for money far exceeded our expectations.
We honestly cannot imagine staying anywhere else in Naples. Next time we visit, we won’t even look for another accommodation — we’ll simply wait until this one is available. Highly, truly recommended.
ゲゲストWe got the lovely queen room with the bath, the room look led exactly like the picture and it had a 75inch tv! All the staff were amazing and helpful and breakfast was decent with hot and cold selection! there was two issues we had on our short stay.
1. We had no electricity for 5/6 hours this was a bit annoying as we couldn’t charge any of our devices especially since we had work and it hit 40c in the room so extremely hot. It seemed that it was only one side of the hotel with no electricity (the buildings are old but we did pay for a premium room) it would have been nice to be offered extended check out for inconvenience
2. Leaving luggage - it was great that we could leave our luggage to explore Pompeii however we were told someone was coming to put it somewhere safe, when we returned the bags were left in the same spot right next to an accessible door it would have been devastating to have our belongings taken