The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.
Perfect place for a weekend in Mexico City. Everyone was so helpful from the bar staff at the Skybar (great margaritas), front desk, and front door staff. Rooms were nice size and amenities are great. We especially enjoyed sitting at the Skybar everyone morning enjoying the breakfast. Thanks to everyone that made our weekend so much fun!
旅先の様々な魅力を発見したいお客様に、ヒルトン メキシコシティ サンタフェは最適です。ヒルトン メキシコシティ サンタフェは、メキシコ・シティでも指折りの素晴らしい宿泊施設の内の一つです。当施設はオートブスポニエンテ駅から約21km、メキシコ・シティ国際空港から26kmの場所にあります。La Mexicana SkateparkやCOMMANDO Santa Fe (Samara)、Maddox Mexico Cityが付近にあります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。メキシコ・シティの当施設には、駐車場が併設されています。このホテルの清潔度は高いと評判です。このホテルは、出張のお客様に特に人気です。
ゲゲスト2023.01.12
The Hilton Mexico City Santa Fe is the place to stay when visiting Mexico City. The staff are excellent and the hotel is very nice, clean and comfortable and in a safe area! The staff arranged a taxi for us to have all day so we could go sightseeing without worrying about safety issues. There are amazing restaurants to have dinner just a short walk away and also a grocery store (very nice) in the mall under the hotel which was a plus! The gym and pool on the top floor were great! Any woman traveling alone would love this hotel for its location and helpful staff!
素晴らしい
133件の口コミ
4.6/5
1泊あたり
SEK 1,163
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1
4.5/5
114件の口コミ
カミノ レアル ポランコ メキシコ
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"Good Location"
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2
4.5/5
91件の口コミ
Courtyard Mexico City Airport
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"親切なオーナー""宿泊してよかった!"
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3
4.7/5
115件の口コミ
Gran Hotel Ciudad de México Zócalo View
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"最高の立地"
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4
4.7/5
122件の口コミ
ホテル ゾカロ セントラル
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4.6/5
135件の口コミ
ヒルトン メキシコシティ レフォルマ
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"宿泊してよかった!""最高の立地"
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6
4.5/5
107件の口コミ
ラス スイーツ カンポス エリセオス
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"Good Location"
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7
4.4/5
101件の口コミ
グランド ポランコ レジデンシャル
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8
4.7/5
94件の口コミ
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9
4.8/5
60件の口コミ
カーサ ポランコ ホテル ブティック
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"Good Location"
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10
4.6/5
30件の口コミ
ホテル ヴィラ コンデサ
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"Good Location"
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4.2/5
良い
DDoug W内装が良く、共用エリアや客室が清潔なモダンなデザインのホテルです。客室には床から天井までの窓があり、シャワーの中は散歩が大きめで、気に入ります。部屋にはささやくほど静かな小さな冷蔵庫さえあります。ヒルトンガーデンはダブルツリー(同じドライブウェイを共有)に接続されているため、ホテルはルームサービスを含むフルサービスで、ダブルツリーのコレクションから食べ物とワインが提供されました。丘のすぐ下には数多くのレストランのオプションがあります。もちろん、高度に丘を上って歩く必要があります!下階には大きくて快適な朝食エリアがあり、ロビーで軽食を購入できます。滞在中唯一のマイナスは、実質的に見えないテレビでした。約10分後、絵がピクセル化し、音が断続的に聞こえました。フィードには見えませんでしたが、私の特別なモニターです。フロントは修理のために技術者を送ったと言ったが、改善は見られなかった。だから、数分待って、数分待って、それを見ることしかできなかった。それは私に数分間見る時間を買ってくれるだろう。とにかく、ガイドは英語でCNNがあったと言ったが、そうではなかった。 Fox (とにかく1分以上見ることができなかった😊)またはBBCだけが、毎時それを繰り返しているようです。テレビに加えて、私はそれがオフの1つであると思います、私は戻ります。
ゲゲストThe hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand.
My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed.
My only option now is to dispute the charge once my credit card statement arrives.
Had read reviews after booking + feared the worst but absolutely no issues at all !! Hotel is not like the photos on website + is old + tired but shower great, restaurant downstairs excellent for breakfast or cocktails + mariachi, staff very friendly + helpful . We were on 6th floor + little city noise not a problem at all, would happily stay again if possible ? 😊
Dated but elegant furniture. Clean and comfortable. Good Location. I stayed during a weekday not too much noise at night. But the bed, I thought I was laying directly on a box spring, it was so hard I had to double check!