I’ve stayed in several Barcelona hotels and Mercer is by far my favorite. Primary reason: the staff are incredible! Welcoming, friendly, hardworking and knowledgeable — and they go way above-and-beyond in so many capacities. I got food poisoning from a restaurant across town and the staff took care of me so my sisters could continue to enjoy their trip while I stayed behind to heal. The concierge walked me to the market and pharmacy for remedies, the kitchen staff whipped me up a selection of stomach-friendly eats not on the menu and cleaning staff checked in on me. Honestly, like family; and it really helped when I was feeling awful. On top of that, the hotel is beautiful, very clean, cozy, with an amazing location and the rooms have beautifully comfortable beds and smart layouts. Cannot recommend highly enough; we were sad to leave!
自動翻訳