room was clean, but gave us towels and cups only for 2 people even though it was a 4 person room. however after informing the staff, they gave us 4 towels subsequently
The facilities were very nice and cozy, the food was delicious, with a variety of everything for every taste, and the service was absolutely incredible. Especially the front desk staff. There was a guy who helped us a lot, both with the hotel and with navigating the city. We don't speak Mandarin, but he did his best to communicate effectively with us, help us find nearby places to eat, find a taxi, and answer our questions!