On the positive side, breakfast was great. As to room comfort, the room was very tiny. And had no luggage rack to put a simple carry-on luggage. We used the desk and a single chair for the two carry-on luggages
My recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved.
As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience.
In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.
The hotel will not stand in the customer's point of view to consider the problem, two months in advance of the room want to cancel, the hotel does not agree, will never live in the future. Breakfast is mediocre, little variety and bad. What's more, the housekeeper swiped her card into my room before I checked out. It was terrifying. I'm still in bed!
JjamesHotel was nice and clean. A little on the expensive side for drinks. Breakfast was average and a expensive for the quality. The hotel restaurant ( la scala) was a whole different level. Food was amazing. Especially the lamb shank. My wife had the chicken which was done to perfection. If you are going for a quiet trip then this hotel might be for you. If you are going as part of a trip to Belfast City then it's very far out from the city. About 20 pounds in each direction.
We had a 1 night stay here at the weekend. It was fabulous. The hotel has an amazing central location. You can walk quickly to the SSE arena from there and Victoria Square is right outside the door. The hotel itself is really modern and hosts 2 beautiful bars - Tetto and Rattlebag. Rattlebag was very cool and served amazing cocktails. Lovely staff, comfortable room. Perfect location if you want to explore the city. We'll definitely return! Thanks
TToni PThe room was lovely and perfect for what I needed and wanted. If there was anyone else I think it would be too small. The room was extremely clean, the staff were very friendly and gave me some amazing advice whilst I was staying there. Nothing seemed like it was too much for any member of staff I encountered. The location was central to where I wanted to be and there were maps at reception for when Google maps decided not to work. There was also free WiFi which was nice. The bed was also EXTREMELY comfortable. A couple of things which weren't ideal but also things they can't change easily. The breakfast I found awkward so I tended to not go and opted for a coffee which I would take back to my room. I found it quite intense with the layout of the breakfast but I know it's not for everyone. There also weren't a lot of power outlets in the room and the TV was a bit of a farse to get working. However, I would 100% stay again if I was back in that direction of the world.